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Process Director -Property Management
Posted: 01/13/2021
Position: Full Time
About This Job:
 
Job Description
Overview
The Process director directs the analysis and optimization of the organization’s business processes in order to improve overall organization performance. 
 
Roles & Responsibilities:
Requirements and Responsibilities
  • Oversees the development of business processes
  • Heads the implementation of organization-wide business process initiatives
  • Leads the study of operational and performance data 
  • Identifies opportunities to align business procedures with information technology
  • Provides input to strategic decisions that affect the functional area of responsibility
  • Acts as an advisor on developing business policies
  • Handles escalated issues arising from operations processes
  • Coordinates with other departments 
  • Provides daily direction, support, and training to Operations staff to ensure quality output
  • Leads the continuous improvement of processes based on performance data and staff feedback
  • Continuously monitors performance at the user level and by the individual process to identify bottlenecks and areas requiring improvement
  • Remains aware of client interaction quality at all times and proposes technical or professional training where necessary
  • Reports to Board
Requirements & Qualifications:
Requirements & Qualifications:
  • Customer Service
  • Property Management experience preferred, but not required.
  • Reliable internet and power supply
  • English proficiency is a must.
 
HOW TO APPLY FOR THIS JOB:  Create a video (if you aren't sure how, check out ----------) answering the following questions:
  • Which part of the job interests you the most?
  • Which part of the job would be new for you?
  • What do you like to do for fun in your free time?
Skills Required:
Writing & Content
Communications Level 5
Report Writing Level 5
English Punctuation Level 1
Administrative Support
General Office Skills Level 5
Finance & Management
Property Management Level 3