Job Details
Process Director -Property Management
Posted: 01/13/2021
Position: Full Time
About This Job:
Job Description
Overview
The Process director directs the analysis and optimization of the organization’s business processes in order to improve overall organization performance.
Roles & Responsibilities:
Requirements and Responsibilities
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Oversees the development of business processes
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Heads the implementation of organization-wide business process initiatives
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Leads the study of operational and performance data
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Identifies opportunities to align business procedures with information technology
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Provides input to strategic decisions that affect the functional area of responsibility
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Acts as an advisor on developing business policies
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Handles escalated issues arising from operations processes
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Coordinates with other departments
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Provides daily direction, support, and training to Operations staff to ensure quality output
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Leads the continuous improvement of processes based on performance data and staff feedback
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Continuously monitors performance at the user level and by the individual process to identify bottlenecks and areas requiring improvement
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Remains aware of client interaction quality at all times and proposes technical or professional training where necessary
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Reports to Board
Requirements & Qualifications:
Requirements & Qualifications:
- Customer Service
- Property Management experience preferred, but not required.
- Reliable internet and power supply
- English proficiency is a must.
HOW TO APPLY FOR THIS JOB: Create a video (if you aren't sure how, check out ----------) answering the following questions:
- Which part of the job interests you the most?
- Which part of the job would be new for you?
- What do you like to do for fun in your free time?
Skills Required:
Writing & Content
Communications
Report Writing
English Punctuation
Administrative Support
General Office Skills
Finance & Management
Property Management