Job Details
Accounting And Collections For Medical Practice
Posted: 11/17/2022
Position: Full Time
About This Job:
OptiMindHealth is mental health and wellness counseling company. We are a group of doctors, nurses, psychologists, and counselors committed to improving the psychological health and wellbeing of our patients. We are supported by a hard-working and devoted support staff who help us in all aspects of practice operations. We are looking to hire a new team member to work with us in staffing our accounting and collections team.
Roles & Responsibilities:
Responsibilities include providing high quality customer support using strong English communication skills through email, chat, and voice inbound and outbound channels. You will regularly be interfacing with doctors and patients and providing feedback, settling outstanding balances for patients, issuing statements and bills, and making sure that contacts are accurately documented and followed up. In this position, you will be working closely with other members of our established remote support team.
Requirements & Qualifications:
Include an up to date CV in your application. We require our staff to have an upbeat, positive, clear communication style and to have the ability to work closely and respectfully with a culturally diverse team. A degree in accounting is preferred. Experience working in accounting, collections, or general bookkeeping is preferred. Experience in medical customer service is a preferred. One year of experience in online based or home based work is required. A fiber or equivalent speed internet connection is required for this position, as is a high level of attention to detail. Thank you for your interest in working with us!
Skills Required:
Sales & Marketing
Account Management Level 5
Business Services
Accounting Level 4
Customer Service
Phone Support Level 4
Email Support Level 4
Customer Support Level 4