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Job Details
Administrative Assistant
Posted: 09/14/2021
Position: Full Time
About This Job:
Looking for remote administrative assistant who can handle a wide variety of daily tasks for an ecommerce business. 
 
Roles & Responsibilities:
Duties may include some or all of the following:
  • Handling customer service emails and chats
  • Generating return shipping labels for customer returns
  • Tracking shipments and filing claims or calling Fedex/USPS to open a trace
  • Entering manual orders into shipment creation form
  • Updating information in Google Sheets or Excel files
  • Updating product data and images
  • Light photo-editing such as combining two images into a single image or background removal
  • Creating product descriptions by researching using Google search
  • Sorting order shipments records into lists by shipment method 
  • Creating documentation/SOPs of all tasks worked on
  • Keeping a daily time and task completion Log
Requirements & Qualifications:
  • Fluent in English
  • Attention to detail
  • Reliable
  • Creative
  • Must be willing to work during NY (EST) business hours
Skills Required:
Customer Service
Email Support Level 4
Phone Support Level 3
Chat Support Level 2
Customer Support Level 2
Administrative Support
Internet Research Level 4
Admin Assistant Level 4
Data Entry Level 3
Social Media Management Level 2
Design & Multimedia
Photo Editing Level 3
Writing & Content
Content Writing Level 3