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Job Details
Administrative Assistant
Posted:
09/14/2021
Position:
Full Time
About This Job:
Looking for remote administrative assistant who can handle a wide variety of daily tasks for an ecommerce business.
Roles & Responsibilities:
Duties may include some or all of the following:
Handling customer service emails and chats
Generating return shipping labels for customer returns
Tracking shipments and filing claims or calling Fedex/USPS to open a trace
Entering manual orders into shipment creation form
Updating information in Google Sheets or Excel files
Updating product data and images
Light photo-editing such as combining two images into a single image or background removal
Creating product descriptions by researching using Google search
Sorting order shipments records into lists by shipment method
Creating documentation/SOPs of all tasks worked on
Keeping a daily time and task completion Log
Requirements & Qualifications:
Fluent in English
Attention to detail
Reliable
Creative
Must be willing to work during NY (EST) business hours
Skills Required:
Customer Service
Email Support
Level 4
Phone Support
Level 3
Chat Support
Level 2
Customer Support
Level 2
Administrative Support
Internet Research
Level 4
Admin Assistant
Level 4
Data Entry
Level 3
Social Media Management
Level 2
Design & Multimedia
Photo Editing
Level 3
Writing & Content
Content Writing
Level 3
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