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Intake Coordinator For Mental Health Practice
Posted: 11/18/2021
Position: Full Time
About This Job:
OptiMindHealth is mental health and wellness counseling company. We are a group of doctors, psychologists, and clinical social workers committed to improving the psychological health and wellbeing of our patients. We are supported by a hard-working and devoted staff who help us in all aspects of practice operations. We are looking to hire a new team member to work with us in our referral and intake management team. This role requires experience speaking to a culturally diverse group of patients and practitioners in our community, and understanding and coordinating their needs prior to accepting patients into treatment at our practice. 
Roles & Responsibilities:
Responsibilities include:
-Coordination with our referral sources to during transfer of patients into our care
-Screening patients prior to accepting for services
-Managing short call lists and wait lists for services
-Coordinating with other members of our intake coordination team
Requirements & Qualifications:
Include the following 3 items in your application to be considered for interview. PLEASE INCLUDE LINKS TO THESE DOCUMENTS, not the actual documents as attachments in your response: An up-to-date CV, an internet speed test, and an attachment or a link to your sample voice recording. Your recording should be in your natural speaking voice and be at least 30 seconds in length. We require our staff to have an upbeat, positive, clear communication style and to have the ability to work closely and respectfully with a culturally diverse team. Prior experience in medical scheduling and care coordination is preferred. A fiber or equivalent speed internet connection is required, as is a high level of attention to detail. Thank you for your interest in working with us!
Skills Required:
Customer Service
Phone Support Level 5
Email Support Level 5
Administrative Support
Calendaring Level 5
General Computer Skills
Attention to Detail Level 5