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After Hours Manager 630pm NYTime until 9am NY time (4 days / week)
Posted: 04/22/2022
Position: Full Time
About This Job:
We are a home care agency based in NYC focused on providing in home care for seniors through home health aides 
 
We operate Mon thru Friday 9am to 5pm with our full staff
 
We need assistance from 630pm NY Time to 9am NY Time, 7 days a week to support (i) scheduling (ii) client issues (iii) making sure people arrive on shifts on time (iv) troubleshooting problems (v) reviewing care plan reviews
 
We are looking for someone to do 4 days a week
 
Roles & Responsibilities:
We serve on any given day up to 100 clients and have over twice that in caregivers serving them
 
 
 
 
Roles & Responsibilities:
This is multidisciplinary in the sense that there are components involving
 
1) Help scheduling shifts
2) Hourly Shift Tracking
3) New client inquiries
4) Client care issues for elderly seniors
5) HR issues 
Requirements & Qualifications:
Requirements & Qualifications:
  1. Experience in homecare staffing
  2. Experience working NY hours
  3. Understanding of the mission statement of Home Instead (see ----------)
  4. 100% understanding of the schedule we need and the ability to meet this schedule permanently without any exceptions
  5. Very good phone skills
  6. Ability to multi-task and be self sufficient
Skills Required:
Administrative Support
Office Admin Level 4
Virtual Assistant Level 4
Mobile Applications
Android Level 3