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Hosting Support
Posted: 06/29/2022
Position: Full Time
About This Job:
Who wants to work with a company that has created some of the world’s most popular WordPress plugins, launched a powerful hosting service, and is one of the oldest and most well-established WordPress companies around. You do? Cool. Keep reading.
 
Job Benefits
 
  • Up to 35 days of paid leave per annum 
  • Remote working conditions
  • Opportunities for paid travel to attend WordCamps and other industry conferences
  • Long service leave (3 months off paid) after you’ve been with us for a while
  • Up to 2 months’ salary bonus based on company growth targets
  • Technology budgets every three years – the longer you serve, the higher the budget
  • General expenses budget yearly, the longer you work, the more you get.
 
WHAT SHOULD I DO NOW?
 
Download the Hosting Support Task Sheet, answer those questions, and then submit your application. It’s that simple! Good luck!
Roles & Responsibilities:
Whether you are a technical support engineer wanting to advance or a DevOps engineer that’s looking for something new and challenging – we want to hear from you!
Our team works in shifts and we aim to provide 24/7 coverage to our customers.
 
We are looking for extraordinaires that are available between the following times
  • 17:00 UTC – 1:00 UTC
 
So far, so good? Awesome, keep reading!
Requirements & Qualifications:
As our new Hosting Support, it will be your job to assist our customers with any issues that they might have with our hosting environments.
 
Qualifications
 
  • Must have mastered WordPress, including thorough knowledge of themes and plugins
  • Intimate knowledge of PHP
  • Good understanding of MySQL 
  • Know your way around Linux (Ubuntu)
  • Awesome with Bash
  • Talented with NGINX
  • Great interpersonal skills.
 
Basically, our hardworking customers should be able to relax knowing that their sites are in the best possible hands!
Skills Required:
Web Development
PHP Level 4
Wordpress Level 4
Programming & IT
MySQL Level 4
Linux Level 4
Ubuntu Level 4
Nginx Level 4