Nurture incoming student leads to lead them to register for programs.
There is NO cold-calling.
This is all INBOUND sales - all the people you will speak to are reaching out to us because they already want to learn to dance.
We do NOT do high-pressure sales. In fact, the process is hardly sales at all, but rather just helping answer their questions and leading them in the right direction.
Furthermore, our reputation online is rock solid, which makes it much easier to lead the prospects to join programs.
Our culture on the phone is CASUAL and FUN. Our mission on the phone is simply to give the prospects authentic, human to human connection just like they're on the phone with their best friend. We throw away the corporate formalities to give our prospects a very different experience on the phone.
We already have strategies and scripts that we've been using for years and are proven to work very well - you will be trained in exactly how to take care of the prospects.
- Answer incoming calls
- Respond to incoming emails and SMS to set up calls
- Follow up at appropriate times as needed until prospects register (often followup is not needed)
- Help prospects come check out classes for free before joining the programs
- Help prospects determine whether private lessons or group programs are better for them
- Track all communications meticulously in the CRM
This is a part-time role, but students call, email or text at all hours, seven days per week. The faster you're able to respond to students, the more likely they are to join programs. Flexibility in the schedule is needed.
Payment is base pay + commission