Job Details
ServiceNow Teacher (IT)
Posted: 08/17/2022
Position: Part Time
About This Job:
Teiva Systems is a cloud solutions consultancy that delivers the promise of ServiceNow with inspiration, guidance and strong expertise across the entire service management journey. We offer the credibility of dozens of successful projects, combined with flexibility, innovation and tireless attention to customer satisfaction. A lot of different projects have gone via Teiva Systems — ITSM, ITOM, DevOps, IRM / GRC, several non-trivial products and application development on the ServiceNow platform.
Project description:
- 76 hours
- Lessons 2-3 times per week (from 19:00 up to 21:00 GMT+2) live class (Zoom)
- Small group of 10-15 people
- Language: English
- All materials (presentations and home tasks) are ready
- You would be supported 24/7
Roles & Responsibilities:
- Conducted training on various ServiceNow modules (at least two, e.g. ITSM and ITOM), where more than 500 people in total were trained.
- Proven hands-on experience in customer projects for ServiceNow implementation and rollout
- Experienced in preparation and facilitating onsite and online training considering client-specific requirements
- Certifications: CSA, CAD, at least two certifications in the modules where training has been conducted (see above, e.g. CIS ITSM, CIS ITOM)
- Languages: English

As a plus:
- Created reference guide, training documentation and procedures
- Designed and facilitated courses for custom ServiceNow applications
- Certifications: ITIL foundation, Scrum Master
Requirements & Qualifications:
You will:
- Teach people how to work with the ServiceNow platform
- Answer students’ questions in a group chat
- Check homework
- Collaborate with our PM to create the best educational service ever
Skills Required:
Writing & Content
Communications Level 5
Web Development
Javascript Level 4
Programming & IT
eLearning Level 4