Job Details
Accounts Receivable/Collections Assistant
Posted: 09/28/2022
Position: Part Time
About This Job:
Our company is a full-service plumbing company that services both commercial and residential clients in South Florida. 
We are looking to hire someone in an "accounts receivable/collections assistant" role. To be brief, the role would be responsible for following up with overdue clients and reminding them to pay their balance. 
Roles & Responsibilities:
  • Follow standard operating procedures, contacts customers via phone/email to bring accounts to a current status.
  • Reach out to overdue clients to obtain payment
  • Conduct follow-up calls to customers and handle escalated calls from customers.
  • Collect outstanding accounts receivable invoices within company payment terms
  • Create weekly reports to organize and keep track of info above
Requirements & Qualifications:
  • Must be able to speak, write, and read in fluent English
  • Past experience in a similar role is preferred
  • Demonstrated ability to accomplish scope of work with little supervision
  • Highly organized with great attention detail
  • Proven interpersonal skills, professional demeanor
  • Beginner to Intermediate knowledge of Excel
Skills Required:
Administrative Support
Telephone Handling Level 3
Call Center Skills Level 3
Virtual Assistant Level 2
Customer Service
Customer Support Level 3
Email Support Level 3
Phone Support Level 3
Business Services
Accounting Level 3
Bookkeeping Level 2