Job Details
Provide Customer Service
Posted: 05/16/2023
Position: Full Time
About This Job:
Offer your experience as a customer service representative for a leading home repair company, and work from home all the time!
You will provide exceptional customer support for this client's clients morning, night and in between whenever it is most convenient for you. And you'll even save money and time by choosing to work for yourself at home.
MINIMUM 40 HOURS PER WORK WEEK
Roles & Responsibilities:
WHAT TO EXPECT:
Service Partners can expect to participate in the following activities:
- Receive inbound sales, customer service, and store support calls
- Assist customers with product questions
- Place new orders
- Handle existing orders (i.e., returns or replacements)
- Provide store-specific support
- Contact vendors for shipping information
- Assist customers with product questions
- Place new orders
- Handle existing orders (i.e., returns or replacements)
- Provide store-specific support
- Contact vendors for shipping information
Requirements & Qualifications:
WHAT YOU'LL BE DOING:
Take inbound sales, customer service, and store support calls from customers, assist with product questions, provide store-specific support, and more.
WHAT IT TAKES TO SUCCEED:
- Display patience, empathy, a unique ability to manage stress, and the capability to work under pressure and adapt to adverse situations
- Provide knowledgeable, friendly, and eloquent customer service
- Experience working with users to identify the best solution
- Provide knowledgeable, friendly, and eloquent customer service
- Experience working with users to identify the best solution
Skills Required:
Customer Service
Customer Support
Phone Support
Email Support