Our expanding agency is seeking talented individuals who can provide chat support for high-level influencer accounts with ease. We are looking for candidates with excellent communication skills, sales knowledge, and the ability to work effectively under pressure. As a chat support member, your primary responsibility will be to manage our model accounts efficiently while adhering to company and account rules to drive engagement and increase sales.
Responsibilities:
Communicate with fans through chat to increase revenue
Develop and execute chat strategies to improve engagement and sales
Foster relationships with fans and followers to enhance the chatting experience
Provide exceptional customer service to clients and their followers
Requirements:
Sales knowledge
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Strong analytical and problem-solving skills
Ability to work independently and collaboratively as part of a team
Quick learner and adaptable to change
Ability to work under pressure and meet consistent targets
Must respect and follow company and account rules
Previous experience in chat support management is preferred but not required
Opportunities:
We offer opportunities for promotions and management roles based on employee performance.
Working Hours:
Mondays: 8 hours
Tuesday - Sunday: 12 hours
2 days off
12-hour shifts are mandatory
Our company operates in the EST timezone
Salary:
$3.5 per hour rate
5% commission on messages and tip sales
Paid salary and commission
If you are a sales-savvy individual with exceptional communication skills and a quick learner, we encourage you to apply for this exciting opportunity. As a chat support member, you will have the opportunity to work with high-level influencer accounts and help drive engagement and sales. Join our team and help us take our accounts to the next level!