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Job Details
Customer Service Representative
Posted: 01/17/2020
Position: Full Time
About This Job:
We are a restaurant online ordering company located in Chicago area, IL, USA. We are looking for customer service specialists to work from home, a team player and has the ability to work in a fast paced environment with strong communication skills.
 
The customer service representatives are responsible for communicating with restaurants and customers, to provide status, help with orders and resolve issues. Ideally, we are looking for someone has experience with computers and data entry, and has knowledge of online ordering.
Roles & Responsibilities:
This is a 40-50 hour a week opportunity that pays hourly based on experience and performance.
  • Must have reliable internet connection and have no frequent power outage
  • Fluent in English and has excellent communication skills
  • 2 years + customer service experience preferred
  • Call center customer support experience preferred
  • Bachelor degree preferred
  • Bilingual in Spanish or Chinese is a plus
We are a US base company. Long term opportunity, work with company’s needs. We are looking for individuals who can work evening shifts as well as weekends and holidays if needed.
 
 
Requirements & Qualifications:
Please answer the following questions when you apply:
  • Do you enjoy being a customer support agent? Why?
  • What make you think that you are a good customer support agent for online business?
  • What motivate you the most to find a job online?
Please also attach a recording with your application which indicates your name and a brief introduction of your work experiences. No longer than 3 minutes and should be in English with no noise background. Please also include your resume while you apply. Thank you for your interest.
 
Note: Please note that we don't do interviews on weekends. You may submit your applications between Mondays to Fridays 10AM to 7PM CST.
Skills Required:
Customer Service
Order Processing Level 5
Phone Support Level 5
Email Support Level 4
Customer Support Level 4
Chat Support Level 2
Technical Support Level 2