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Ebay & Amazon Listing Build Manager & Customer Support
Posted: 02/01/2019
Position: Full Time
About This Job:
You got what it takes to manage and help grow our bikini and lingerie brand, Wicked Weasel, on Amazon & Ebay?
Roles & Responsibilities:
This position will work closely with the Customer Acquisition Manager & Creative Team, and is expected to:
 
 
  • Build new listings for products on Amazon and Ebay
  • Relist items on Ebay
  • Work with the marketing team to implement different assigned marketing tactics to listings on both platforms
  • Keep the shop front fresh (Changing banners to match sales, promos and current offers)
  • Communicate with the retail managers at Headquarters to keep stock levels up to day on site
  • Monitor Feedback on both channels
  • Assist with customer service inquiries on both platforms
Requirements & Qualifications:
Skills & Experience Requirements
  • 2 years of experience using Ebay and/or Amazon (or comparable online marketplace like Etsy, Bonanza, Polyvore etc.)
  • Strong organizational skills and attention to detail  
  • Able to assess platforms rules and guidelines and act with in accordance, as to protect the integrity of the accounts
 
Personality Requirements
  • You must, must, MUST be a team player - it’s the highest held value in the department you’ll be part of. We all work in harmony together, so we can all succeed together.
  • A successful candidate will be motivated, love people, an excellent listener and enjoy fast-paced environments
  • A LOVE of Learning. Willingness to go through training programs, test out new tools & software & drive to take on new responsibilities as the company grows
  • The kind of person who likes to help others and willing to share knowledge with new people who will be on board in the future and train them to learn the ropes
  • Must be flexible and have the ability to take direction well
  • Many of our products have very small variations, so you must have a keen eye for detail.
  • Must be open minded and comfortable with the content of the company website, from which swimwear and lingerie products are being showcased by women
 
Bonus Skills  
  • Basic skills in graphic design
  • Content, copywriting, and/or proof reading experience
  • Past experience in customer service / responding to customer enquiries
  • Experience in other areas of Digital Marketing, such as social media management, affiliate marketing, technical development etc.
  • Can produce data from past projects that show successfully built listings on Ebay, Amazon, or another comparable online marketplace


Workstation Requirements
Mac or PC with at least 4GB of RAM and stable Internet connection
 
Work Arrangements:
This role initially requires 40 hours per week while working remotely with an 8-hour block availability from Monday to Friday between 7am to 4pm Philippine time (with an hour’s lunch break). However, this will eventually require you to be in an office based environment in approximately in six months time.


 
Skills Required:
Sales & Marketing
Ebay Level 4
Amazon Level 4
Web Host & Server Management
Amazon Web Services Level 4