Job Details
Quality Assurance
Posted: 10/13/2021
Position: Full Time
About This Job:
Seeking a high-energy, hardworking Quality Assurance Representative to support our back-office team. This is a high paced environment where you will be multi-tasking every day.
Roles & Responsibilities:
* Coordinate and maintains the credentialing, re-credentialing and reappointment applications for the healthcare professionals and clients
* Assist healthcare professionals with the application process by pre-filling all the credentialing packets, and sends timely and thorough communication to internal and external customers throughout the process.
* Review incoming healthcare professional credentialing application packets and supporting documentation for completeness and accuracy and record and upload in the system
* Provides follow up with healthcare professionals regarding missing credentialing application packet items/information and supporting documents
* Escalate non-responsive healthcare professionals to their recruiters for follow up
* Assist healthcare professionals to obtain dispensing licenses as required by the client
* Add new healthcare professional and supporting documentation to client VMS systems on request by the account manager
* Initiate criminal background checks and database searches as required by the client
* Arrange drug and health screenings for healthcare professionals as required by the client
* Assist the Risk Manager, recruiting and account management team with other miscellaneous projects as needed such as supervising/collaborating agreements.
* Must have strong oral and communication skills.
* Must be able to work quickly, efficiently, and persistently all within a professional manner.
* Must be able to think outside the box.
* Needs to be able to offer assistance to the Quality Coordinators and Referencing Team if requested
Requirements & Qualifications:
* BA/BS Degree preferred
* Accounting experience a plus, but not required 
* Project Management experience a plus, but not required 
* Attention to detail
* Time Management
* Ability to complete tasks quickly and accurately
* MS Office skills required
* High level of integrity
* Desire for excellence
* Strong work ethic
* Results-oriented team player
Skills Required:
General Computer Skills
Attention to Detail Level 4
Problem Solving Level 3
Microsoft Excel Level 3
Administrative Support
Travel Planning Level 3
General Office Skills Level 3
Call Center Skills Level 3
Telephone Handling Level 3
Admin Assistant Level 3
Finance & Management
Project Planning Level 3