An excellent opportunity has arisen to join our internationally successful brand as an Online Customer Service Representative to serve our US Customers.
Typical working day: 9am - 6pm from home (EST)
Must have own laptop and headset and high speed internet.
Your hours of work may change on a weekly basis reacting to the needs of the business.
Provide Online Customer Service Support by managing customer calls and e-mails via Zen Desk and Live chat and dealing with enquiries in a positive and efficient manner. Implement corrective action as needed to ensure an excellent standard of service and a high level of customer satisfaction is maintained.