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Job Details
Home Based Csr
Posted: 11/29/2019
Position: Full Time
About This Job:
INSTA ANSWER, LLC

Is looking for:

HOME-BASED CALL CENTER AGENTS

Compensation: PHP 25,000 / month
Employment type: Full-time
About us:

We are a US-based company who had been in the Answering Service industry for 50 years. As we continue to expand, we are seeking for full time remote operators to join our growing team for our 24/7 Call Center. Training will be done remotely.

Why join us?
Earn up to 40, 000 per month
Pay raises commensurate with certifications and up-training completions
No sales calls
Work from home
$100 referral bonus (terms and conditions apply)
Weekly salary (released Thursdays via Paypal)
Regular agent rates apply while on training (not training allowances)

Roles & Responsibilities:
  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Contribute to team effort by accomplishing related results as needed
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
Requirements & Qualifications:
Requirements:
Fiber Optic internet connection (10 mbps download and 5 mbps minimum upload speed). THIS IS AN ABSOLUTE MUST
Clear speaking voice, comfortable on the phone, and a strong grasp in American English, both written and oral. Must have excellent comprehension and the ability to converse in English effortlessly
Thorough and keen to details; good at spelling
Own PC/laptop (No tablets or Mac) with at least 2 GB RAM
A smartphone
USB headset
Quiet workplace and flexible to shifting and weekend/US holiday shifts
Can start immediately
How to Apply
Download Whatsapp on your smartphone.
Choose Chat->New (top right)->Add new contact: +63 915 328 9753
Press the microphone icon found on the lower right side and record a 1-3 minute long voice clip about you (must include name, age, location, and work experience). Hold the microphone button to record, release it to send.
No resumes needed. Your voice clip will be your application entry.

We look forward to hear from you!
Skills Required:
Customer Service
Phone Support Level 2
Customer Support Level 2
Administrative Support
Telephone Handling Level 2