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Client Delivery Manager For Web Application projects
Posted: 12/06/2019
Position: Full Time
About This Job:
Australian software company. Working hours are 10am to 6pm Sydney time, Mon-Fri.
 
We develop web applications for various clients. You role is to take client briefs, create tasks, manage the projects and deliver the completed work back to the client.
 
You will be comfortable with web applications and understand web projects and the importance of client delivery for multiple clients and projects. 
Roles & Responsibilities:
  • First point of contact for customers requesting work
  • Reviewing their requirements and creating well written requirements for the development team 
  • Managing the task schedule for the developers to complete
  • Checking the tasks when done are ready for the customer
  • Handing over the completed works to the customer along with guides and notes
  • Follow up phone calls to ensure we have met the clients expectations
  • Weekly WIP meetings via telephone
Requirements & Qualifications:
  • Comfortable making outgoing calls to clients
  • Well organised
  • Comfortable working with Web Site and Web Applications
  • Excellent knowledge on Content Management System (CMS)
  • Strong website management skills (e.g., analytics, strategy, marketing plans, forecasting, meeting sales goals)
  • Extensive experience in business development and account management
  • Minimum of 3 Years experiences in managing clients by email and phone 
Skills Required:
Sales & Marketing
Account Management Level 4
Writing & Content
Website Content Level 3
Business Services
Project Management Level 3