Job Details
Looking For Virtual Assistants To Work In The Insurance Industry
Posted: 03/03/2023
Position: Full Time
About This Job:
Only candidates looking for a long term full time position need apply.
Please read the complete job post before applying.  Attention to detail is very important in our company.  If direction are not followed, you will not be considered for this position.
We are a USA based Virtual Assistant staffing company that caters to the independent insurance industry.  One of our services is to offer remote CSR  services to our clients.  We are looking for long term team players to perform insurance related administrative tasks.
We offer the following benefits:
Competitive pay with increases over time
Paid Time Off
10 Paid Holidays
Performance incentives
Paid vacation after 1 year
13rh Month Pay
If hired, a 1 year contract commitment is required.  This is a long term, full time position.

This position is for 3rd shift work.  The working hours are around 11pm-7am Philippine Time.
Roles & Responsibilities:
As a Virtual Assistant for our company, your role is to be a Virtual Customer Service Representative for specific independent insurance agencies that use the NowCerts AMS software
You would be responsible for tasks including but not limited to:
Day to day insurance agency support.
Data processing
Communicating through instant messaging
Calling insurance/mortgage companies
Problem solving data related issues
Error free completion of insurance agency tasks.
Your CV must be submitted in .pdf format to be considered for this position.  No other format can be accepted.  Thank you.
If hired, a 1 year contract commitment is required.  This is a long term, full time position.
Requirements & Qualifications:
  • A computer (desktop preferred) with at least an Intel i3 processor, 8GB ram, Windows 7 or greater
  • Stable internet (fiber preferred) with at least 10/10Mbps speed
  • Internet back up (Pocket wifi preferred) not hotspot or mobile data
  • Web camera
  • Headset with Noise Cancelling Microphone (Logitech H390 or greater)
We are looking for team players that possess the following skills
  • Attitude - a positive attitude to not only our clients but also your peers and team leaders
  • Communication - Communicate effectively with your peers and your team leaders in English
  • Growth - Fast learner. Have the aptitude to learn and grow consistently in your position
  • Dependable - Can you be counted on to do quality work with little to no supervision? Always on time and ready to work.
  • Productive - Efficient with given tasks. An organized and efficient worker that produces high-quality, error-free work.
  • Initiative - A self-starter. You take it upon yourself to report issues and problems.
  • Innovation - A true problem solver. You find solutions to problems. You enjoy making processes more efficient.
  • Organization - Have systems in place that will help you keep track of any important changes in your client's business
If hired, a 1 year contract commitment is required.  This is a long term, full time position.

This is a 3rd shift position.  Your working hours will be around 10pm-6am Philippine Time.
Insurance experience is a bonus but not required.
Skills Required:
Administrative Support
Time Management Level 5
Data Processing Level 4
General Office Skills Level 4
Office Admin Level 4
Data Entry Level 4
Virtual Assistant Level 4
Email Handling Level 4
Finance & Management
QuickBooks Level 4
General Computer Skills
Google Docs Level 4