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Admin Assistant, Call Center Skills, Customer Support, Data Entry, Internet Research, Telephone Handling, Time Management, Transcription, Virtual Assistant, Filipino
Admin Assistant, Call Center Skills, Customer Support, Data Entry, Internet Research, Telephone Handling, Time Management, Transcription, Virtual Assistant, Filipino
Name: Sherwin Ramos
Location: Santa Maria Bulacan, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $800/Month
Age: 35
Name: Sherwin Ramos
Available: Full Time 40 Hours/Week or More
Desired Salary: $800/Month
Location: Santa Maria Bulacan, Philippines
Gender: Male
Age: 35
About Me
• Provide, coordinate, and consolidate all necessary data in order to process payroll in a timely and accurate manner following legal and company standards. • Participate in the analysis, preparation, and maintenance of payroll. • Ensure that the preparation and distribution of payroll comply with established schedules, compile and calculate payroll data, investigate and resolve errors in payroll processing, and have a working knowledge of the Company's policies and procedures related to payroll, timekeeping, audit, and accounting. • Oracle versed Management Skills • Monitors & supervises the performance and development of a team and the assigned Quality Assurance Specialist of the team. • Provides feedback & coaching regarding performance and quality of each agent & ensures that client goals are met by all the agents in the team. • Grades call of agents through recorded, remote, and side-by-side. • Keen to data accuracy
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: Less Than 2 Mbps
English Speaking & Writing
  • English Speaking: Conversational English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Payroll Specialist
Company Name:
Teletech
Work Experience:
3 Years
2
Work Description:
Voice and Data Services Manager Project Manager
Company Name:
West Contact
Work Experience:
1 Year
3
Work Description:
Customer Service Representative (Telco)
Company Name:
24/7 Customer Philippines
Work Experience:
1 Year
4
Work Description:
Marketing Associate, Recruiter, Talent Acquisition
Company Name:
ePerformax Contact Centers Inc
Work Experience:
4 Years Or More
My Skills
Administrative Support
Call Center Skills Level 5
Data Entry Level 5
Internet Research Level 5
Telephone Handling Level 5
Time Management Level 5
Transcription Level 5
Virtual Assistant Level 5
Admin Assistant Level 5
Office Admin Level 4
Email Handling Level 4
Data Processing Level 3
Typing Level 3
Customer Service
Customer Support Level 5
Order Processing Level 4
Email Support Level 4
Chat Support Level 3
Finance & Management
Human Resources Level 4
Auditing Level 3
Management Skills Level 3
Operations Management Level 3
Program Management Level 3
General Computer Skills
Attention to Detail Level 3
Rapid Skill Learning Level 3
Flexible Schedule Level 3
Internet Browsing Level 3
Team Player Level 3
Translation & Languages
Filipino Level 5
Business Services
HR / Payroll Level 4
Writing & Content
English Proofreading Level 3
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