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Remote Worker Profile
Call Center Skills, Customer Support, Email Handling, Internet Research, Telephone Handling, Email Support, Order Processing, Phone Support, Technical Support, Leads
Call Center Skills, Customer Support, Email Handling, Internet Research, Telephone Handling, Email Support, Order Processing, Phone Support, Technical Support, Leads
Name: Caren Joy Tesalona
Location: Kabankalan City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $500/Month
Age: 24
Name: Caren Joy Tesalona
Available: Full Time 40 Hours/Week or More
Desired Salary: $500/Month
Location: Kabankalan City, Philippines
Gender: Female
Age: 24
About Me
Hi! my name is Caren Joy Resuelo and I am an expert in customer service. I have been in a call-center industry for 2 years. My duty is to provide excellent customer service, by doing so, I always make sure to create a win-win situation for the company and for the customer. I am from billing and sales department. We sell cable, phone and data service, we answer billing question through calls and chat. After that I decided to work from home as an Appointment Setter, I'm instructed to call prospects and getting hold of their CEO, Manager, Business Owners to get insurance for their employees. I also worked as a telemarketer for a credit repair company, Direct TV and Forex Trading.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Customer Service Representative
Company Name:
Transcom Worldwide
Work Experience:
2 Years
2
Work Description:
Appointment Setting
Company Name:
Telecare
Work Experience:
Less Than 6 Months
3
Work Description:
We are calling prospects and helping them.
Company Name:
Cayetalker
Work Experience:
Less Than 12 Months
4
Work Description:
Calling client to deposit in the website.
Company Name:
Trade360
Work Experience:
Less Than 6 Months
5
Work Description:
Telemarketing Job
Company Name:
Direct TV
Work Experience:
Less Than 12 Months
6
Work Description:
Telemarketing and Lead Generation
Company Name:
Dad's Printing
Work Experience:
Less Than 6 Months
My Skills
Sales & Marketing
Telemarketing Level 5
Surveys Level 5
Sales & Lead Generation Level 5
Sales Level 5
Leads Level 5
Email Marketing Level 4
Craigslist Posting Level 4
CRM Level 3
Data Analytics Level 3
Administrative Support
Call Center Skills Level 5
Telephone Handling Level 5
Internet Research Level 5
Email Handling Level 5
Typing Level 4
General Office Skills Level 4
Data Entry Level 4
Video Upload Level 3
Customer Service
Technical Support Level 5
Phone Support Level 5
Order Processing Level 5
Email Support Level 5
Customer Support Level 5
Chat Support Level 4
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