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Problem Solving, Email Support, Phone Support, Technical Support, Czech, Attention to Detail, Fast Pace Working, Flexible Schedule, Microsoft Outlook, Microsoft Powerpoint
Problem Solving, Email Support, Phone Support, Technical Support, Czech, Attention to Detail, Fast Pace Working, Flexible Schedule, Microsoft Outlook, Microsoft Powerpoint
Name: Daniela Novotna
Location: Lisbon, Portugal
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $1100/Month
Age: 26
Name: Daniela Novotna
Available: Full Time 40 Hours/Week or More
Desired Salary: $1100/Month
Location: Lisbon, Portugal
Gender: Female
Age: 26
About Me
I am bilingual in Czech and English with long-standing experience in Portugal. I am residing in Lisboa. For the last year, I have been a part of Sellbytel group for Apple Inc. as a Senior Technical and Customer Apple Care Advisor. I have advised customers and technical advisors around the world with support for iOS and OS. Before that, I have to lead a non-profit organization's branch in Norway named SAIH.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking:
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Senior Customer and Technical Support
Verified
Company Name:
Sellbytel
Work Experience:
1 Year
2
Work Description:
Non-profit Chapter President
Company Name:
SAIH
Work Experience:
Less Than 12 Months
3
Verified
Work Description:
Data Entry
Verified
Company Name:
1st Choice Pregnancy Centre Texarkana
Work Experience:
Less Than 12 Months
My Skills
General Computer Skills
Problem Solving Level 5
Team Player Level 4
Microsoft Word Level 4
Microsoft Powerpoint Level 4
Microsoft Outlook Level 4
Flexible Schedule Level 4
Fast Pace Working Level 4
Attention to Detail Level 4
Rapid Skill Learning Level 3
Customer Service
Email Support Level 5
Phone Support Level 5
Technical Support Level 5
Order Processing Level 3
Translation & Languages
Czech Level 5
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