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Remote Worker Profile
Admin Assistant, Call Center Skills, Customer Support, Data Entry, Typing, Virtual Assistant, Email Support, Order Processing, Phone Support, Wordpress
Admin Assistant, Call Center Skills, Customer Support, Data Entry, Typing, Virtual Assistant, Email Support, Order Processing, Phone Support, Wordpress
Name: Kevin Rhey Ranara
Location: Zamboanga, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $1380/Month
Age: 28
Name: Kevin Rhey Ranara
Available: Full Time 40 Hours/Week or More
Desired Salary: $1380/Month
Location: Zamboanga, Philippines
Gender: Male
Age: 28
About Me
I'm an experienced BPO Professional with 5 years of experience in quality, training and operations management. I'm always on top of things and my principle in life is to do more than what is expected. I've been exposed to email, chat and phone accounts on customer service, retail sales and technical platforms. I've started as a customer service specialist in 2009. In the next few years, I got promoted as Quality Analyst basically focusing on customer delight which gears towards achieving satisfactory NPS. On 2012, I leveled up as a Customer Support Supervisor and as an Assistant Manager on 2013. My goal is to ensure that my Client/Stakeholders are delighted. My drive always aims for results based on team recognition and consequence management.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Customer Service Team Leader
Company Name:
CSS Corp. Manila
Work Experience:
3 Years
2
Work Description:
Customer Service Team Leader
Company Name:
Covergys
Work Experience:
1 Year
3
Work Description:
Administrative Assistant
Company Name:
Tech Diva Media
Work Experience:
2 Years
My Skills
Administrative Support
Admin Assistant Level 5
Virtual Assistant Level 5
Typing Level 5
Data Entry Level 5
Call Center Skills Level 5
Travel Planning Level 4
Time Management Level 4
General Office Skills Level 4
Email Handling Level 4
BPO Level 4
Office Admin Level 3
Article Submission Level 3
Customer Service
Phone Support Level 5
Order Processing Level 5
Email Support Level 5
Customer Support Level 5
Technical Support Level 3
Sales & Marketing
Infusionsoft Level 4
Social Media Marketing Level 4
Public Speaking Level 3
Display Ads Level 3
AWeber Level 3
Account Management Level 3
SEO Level 3
Design & Multimedia
Microsoft PowerPoint Level 4
Camtasia Level 3
Audio Editing Level 3
Writing & Content
Articles Level 3
Article Rewriting Level 3
Web Development
Wordpress Level 4
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