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Attention to Detail, Google Docs, Internet Browsing, Team Player, BPO, Call Center Skills, Customer Support, Email Support, Phone Support, Technical Support
Attention to Detail, Google Docs, Internet Browsing, Team Player, BPO, Call Center Skills, Customer Support, Email Support, Phone Support, Technical Support
Name: Dwight Tyson
Location: Kingston, Jamaica
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $1000/Month
Age: 33
Name: Dwight Tyson
Available: Full Time 40 Hours/Week or More
Desired Salary: $1000/Month
Location: Kingston, Jamaica
Gender: Male
Age: 33
About Me
I have worked in the Business Process Outsourcing (BPO) sector over 6 years inclusive of over 7000 hours remote work platforms in customer service and/or management related roles. Clients I have worked for include Walmart, MM4, Asda, Diageo, Kudu, Wilko, Closure Systems International, Federal-Mogul, Whitworth, Twitbotics, Audible.com, SiriusXM, Sprint, Asus and Aqua Property Development LLC; I have worked on projects valued at over $2.5 million. Whilst working for the aforementioned clients and others I have been involved in research, procurement, report writing, real estate, supply chain management, business development, product sourcing and recruitment. I am proficient in the use of web and desktop applications such as but limited to Google Sheets, Google Calendar, Microsoft Excel and Microsoft Word. Throughout my stint in the BPO sector I have been exposed to B2B, B2C, B2E and/or SaaS customer support via phone, e-mail and chat.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking:
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Procurement, Research and B2B CS
Verified
Company Name:
MM4 an Xchanging Company
Work Experience:
3 Years
2
Work Description:
B2C customer service
Company Name:
Audible.com
Work Experience:
1 Year
3
Work Description:
Technical Support
Company Name:
Asus
Work Experience:
1 Year
My Skills
Administrative Support
Call Center Skills Level 5
BPO Level 5
Internet Research Level 4
Office Admin Level 4
Virtual Assistant Level 4
Fulfillment Orders Level 4
Sourcing Level 4
Desktop Support Level 4
Data Entry Level 4
Admin Assistant Level 4
Typing Level 3
Telephone Handling Level 3
General Office Skills Level 3
Data Processing Level 3
Calendaring Level 3
Article Submission Level 3
Daily Checks Level 3
General Computer Skills
Attention to Detail Level 5
Team Player Level 5
Internet Browsing Level 5
Google Docs Level 5
Fast Pace Working Level 4
Rapid Skill Learning Level 4
Flexible Schedule Level 4
Microsoft Excel Level 4
Microsoft Word Level 4
Problem Solving Level 4
Typing Speed Level 3
Customer Service
Technical Support Level 5
Phone Support Level 5
Email Support Level 5
Customer Support Level 5
Order Processing Level 3
Business Services
Project Management Level 4
Planning Level 3
Payment Processing Level 3
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