Remote Worker Profile
Customer Support, Data Processing, Email Handling, Internet Research, Telephone Handling, Typing, Email Support, Phone Support, Portuguese, Admin Assistant
Name: Sharla Dornelas
Location: Campinas, Brazil
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $800/Month
Age: 35
Name: Sharla Dornelas
Available: Full Time 40 Hours/Week or More
Desired Salary: $800/Month
Location: Campinas, Brazil
Gender: Female
Age: 35
About Me
A motivated, adaptable and responsible professional with 8 years of experience in diverse processes within the supply chain, with a proven record of productivity, quality and integrity. I am an analytical and detail-orientated person, able to identify and implement process improvements that increase accuracy, consistency and efficiency. I am a driven and quick learner professional, specialized in data analyze and with vast experience in process improvement and implementation. I am an energetic team player able to work collaboratively to resolve problems. Here is a list of some activities performed in previous jobs
- Data Entry - guarantee that the clients received their rebates (IBM)
- Processed 40% more disputes than the average employee, with 100% accuracy;
- Managed a high volume backlog of 300 disputes to zero over the period of 2 months;
- Responsible for coordinating a team of 8 people who had daily interface with North America business partner
Work Environment
- Work Place: Home
- Work Station: Laptop
- Internet Speed: 7 Mbps and Higher
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: Professional Level
Previous Work Experience
1
Work Description:
Team Leader for North America Sales out
Company Name:
Lenovo
Work Experience:
1 Year
2
Work Description:
SOR Americas Subject Matter Expert
Verified
Company Name:
IBM
Work Experience:
4 Years Or More
My Skills
Administrative Support
Data Processing
Email Handling
Internet Research
Telephone Handling
Typing
Admin Assistant
Fulfillment Orders
Time Management
Data Entry
Calendaring
General Office Skills
Video Upload
Daily Checks
Customer Service
Email Support
Phone Support
Customer Support
Order Processing
Translation & Languages
Portuguese
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- Internet Research
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