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Remote Worker Profile
Customer Support, Data Processing, Email Handling, Internet Research, Telephone Handling, Typing, Email Support, Phone Support, Portuguese, Admin Assistant
Customer Support, Data Processing, Email Handling, Internet Research, Telephone Handling, Typing, Email Support, Phone Support, Portuguese, Admin Assistant
Name: Sharla Dornelas
Location: Campinas, Brazil
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $800/Month
Age: 35
Name: Sharla Dornelas
Available: Full Time 40 Hours/Week or More
Desired Salary: $800/Month
Location: Campinas, Brazil
Gender: Female
Age: 35
About Me
A motivated, adaptable and responsible professional with 8 years of experience in diverse processes within the supply chain, with a proven record of productivity, quality and integrity. I am an analytical and detail-orientated person, able to identify and implement process improvements that increase accuracy, consistency and efficiency. I am a driven and quick learner professional, specialized in data analyze and with vast experience in process improvement and implementation. I am an energetic team player able to work collaboratively to resolve problems. Here is a list of some activities performed in previous jobs - Data Entry - guarantee that the clients received their rebates (IBM) - Processed 40% more disputes than the average employee, with 100% accuracy; - Managed a high volume backlog of 300 disputes to zero over the period of 2 months; - Responsible for coordinating a team of 8 people who had daily interface with North America business partner
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Team Leader for North America Sales out
Company Name:
Lenovo
Work Experience:
1 Year
2
Verified
Work Description:
SOR Americas Subject Matter Expert
Verified
Company Name:
IBM
Work Experience:
4 Years Or More
My Skills
Administrative Support
Typing Level 5
Telephone Handling Level 5
Internet Research Level 5
Email Handling Level 5
Data Processing Level 5
Fulfillment Orders Level 4
Time Management Level 4
Data Entry Level 4
Calendaring Level 4
Admin Assistant Level 4
General Office Skills Level 3
Video Upload Level 3
Daily Checks Level 3
Customer Service
Customer Support Level 5
Phone Support Level 5
Email Support Level 5
Order Processing Level 4
Translation & Languages
Portuguese Level 5
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