I've been working as a customer service representative for 6 years. With my first employer, I was part of the Executive Resolutions Department which we receive escalations. I do respond to emails as well from customers. With my second employer, I was a Tier 3 skilled representative for a Money Transfer campaign. I one of those representatives who investigates possible fraud transactions. I was tasked to do floor support as well for the entire shift, especially if we have new hires. My third employer, I was an Inside Sales Associate in a New York based Real Estate Company calling leads (FSBOs, Expired, Pre-Foreclosure) and a bit of an admin task for my client. I possess skills in both written and verbal communication. I am dedicated and have a good attitude. My experience helps me grow as an individual. I'm looking for any virtual assistant jobs, customer service, email support or admin support. I'm looking forward to work with you and I can start as soon as you want me to.