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Remote Worker Profile
BPO, Call Center Skills, Data Entry, Internet Research, Office Admin, Email Support, Phone Support, Technical Support, Lead Generation, Leads
BPO, Call Center Skills, Data Entry, Internet Research, Office Admin, Email Support, Phone Support, Technical Support, Lead Generation, Leads
Name: Adah Flores
Location: Manila, Philippines
Available: Part Time 30 Hours/Week or Less
Gender: Female
Desired Salary: $300/Month
Age: 35
Name: Adah Flores
Available: Part Time 30 Hours/Week or Less
Desired Salary: $300/Month
Location: Manila, Philippines
Gender: Female
Age: 35
About Me
I have exceptional skills in research and information gathering that would get the work done in the shortest possible time. I'm a freelance Internet Researcher and Admin Assistant since 2014. I have worked in the BPO/ Call Center Quality Department for more than 6 years and it has provided me with valuable knowledge in MS Excel reporting, MS Office, agent coaching and training. I am keen to details and have well developed organizational skills which made me an excellent fit working on research and admin tasks. I've been in the customer service industry since 2002 and it allowed me to carry out my excellent interpersonal and communication skills. My 8 years experience in the Call Center/ BPO industry has established my ability to work independently and effective at the same time. I also have wide experience using MS office and office databases (CRM). I have exceptional ability to gather, record, organize, transcribe and verify the accuracy of data. I'm a fast learner. I am also aware that my abilities and capabilities can be trained and upgraded. I am willing to take tests and training.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Admin support and Internet Researcher
Verified
Company Name:
EV eSupport
Work Experience:
2 Years
2
Work Description:
Quality Representative
Company Name:
Convergys Philippines Inc.
Work Experience:
3 Years
3
Work Description:
Quality Representative
Company Name:
Stream Global Services Inc.
Work Experience:
Less Than 12 Months
4
Work Description:
Quality Assurance Professional
Company Name:
Sitel Philippines
Work Experience:
2 Years
5
Work Description:
Customer Service
Company Name:
People Support Inc.
Work Experience:
Less Than 12 Months
6
Work Description:
Admin Assistant
Company Name:
Solectron Philippines Inc.
Work Experience:
Less Than 12 Months
7
Work Description:
Customer Service Representative
Company Name:
Accord Customer Care Solutiuons Inc.
Work Experience:
2 Years
8
Work Description:
Business Development Representative
Company Name:
Itec Support Plus Inc.
Work Experience:
Less Than 12 Months
My Skills
Administrative Support
BPO Level 5
Office Admin Level 5
Internet Research Level 5
Data Entry Level 5
Call Center Skills Level 5
Virtual Assistant Level 4
Transcription Level 4
General Office Skills Level 4
Email Handling Level 4
Desktop Support Level 4
Admin Assistant Level 4
Helpdesk Level 3
Telephone Handling Level 3
Typing Level 3
General Computer Skills
Problem Solving Level 3
Team Player Level 3
Typing Speed Level 3
Microsoft Word Level 3
Microsoft Powerpoint Level 3
Attention to Detail Level 3
Fast Pace Working Level 3
Rapid Skill Learning Level 3
Flexible Schedule Level 3
Google Docs Level 3
Internet Browsing Level 3
Microsoft Excel Level 3
Microsoft Outlook Level 3
Customer Service
Technical Support Level 5
Phone Support Level 5
Email Support Level 5
Order Processing Level 4
Customer Support Level 4
Sales & Marketing
Leads Level 5
Lead Generation Level 5
Account Management Level 3
Sales & Lead Generation Level 3
Telemarketing Level 3
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