I started my career as an account manager and over years, obtained expertise in customer-centric marketing. After acquiring experience in account management, I pursued my career as CRM specialist, handling inquiries from over 8000 customers. Later, I followed it by a customer value management position. Over the past seven years, I tried to be hardworking, passionate and adaptable. In 2013 I moved to Germany for further education. I am a business student, with a diverse background and an outside-in perspective. My selling point is my special skills in building effective and long term relationships. My best competency is having a curious mind for analyzing the situation and finding innovative solutions. My areas of expertise are: • Account management • Customer relationship management • Customer value & churn management • Marketing strategy • Digital marketing • Customer proposition design