Remote Worker Profile
Attention to Detail, BPO, Customer Support, Telephone Handling, Order Processing, Phone Support, Filipino, Fulfillment Orders, Inventory Health, Microsoft Excel
Name: Gerry De La Cruz
Location: Laguna, Philippines
Available: Part Time 30 Hours/Week or Less
Gender: Male
Desired Salary: $500/Month
Age: 39
Name: Gerry De La Cruz
Available: Part Time 30 Hours/Week or Less
Desired Salary: $500/Month
Location: Laguna, Philippines
Gender: Male
Age: 39
About Me
I have a solid background in customer service and in telemarketing. As a former customer service representative for almost 10 years in 3 American business process outsourcing companies here in the Philippines, I gained skills and knowledge in communicating English to different types of people over the phone. I mastered resolving complicated issues while pacifying customers, and offer products or services before ending a call.
Work Environment
- Work Place: Home
- Work Station: Laptop
- Internet Speed: 2-4 Mbps
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: College Level
Previous Work Experience
1
Work Description:
Customer service, Banking transactions
Company Name:
Wells Fargo Philippines
Work Experience:
2 Years
2
Work Description:
Customer service, insurance claims
Company Name:
APAC Customer Service
Work Experience:
4 Years Or More
3
Work Description:
Order taking, Upselling
Verified
Company Name:
West Contact Services
Work Experience:
2 Years
My Skills
Administrative Support
Inventory Health
Fulfillment Orders
Telephone Handling
BPO
General Office Skills
Helpdesk
Internet Research
Time Management
Travel Planning
Virtual Assistant
Email Handling
Calendaring
Admin Assistant
Transcription
Office Admin
Medical Billing
Sourcing
General Computer Skills
Attention to Detail
Microsoft Excel
Microsoft Word
Problem Solving
Typing Speed
Google Docs
Customer Service
Phone Support
Order Processing
Customer Support
Technical Support
Email Support
Writing & Content
Blog
English Punctuation
Feature Writing
Copywriting
Translation & Languages
Filipino
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