Remote Worker Profile
Attention to Detail, BPO, Customer Support, Telephone Handling, Order Processing, Phone Support, Filipino, Fulfillment Orders, Inventory Health, Microsoft Excel
Name: Gerry De La Cruz
Location: Laguna, Philippines
Available: Part Time 30 Hours/Week or Less
Gender: Male
Desired Salary: $500/Month
Age: 39
Name: Gerry De La Cruz
Available: Part Time 30 Hours/Week or Less
Desired Salary: $500/Month
Location: Laguna, Philippines
Gender: Male
Age: 39
About Me
I have a solid background in customer service and in telemarketing. As a former customer service representative for almost 10 years in 3 American business process outsourcing companies here in the Philippines, I gained skills and knowledge in communicating English to different types of people over the phone. I mastered resolving complicated issues while pacifying customers, and offer products or services before ending a call.
Work Environment
- Work Place: Home
- Work Station: Laptop
- Internet Speed: 2-4 Mbps
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: College Level
Previous Work Experience
1
Work Description:
Customer service, Banking transactions
Company Name:
Wells Fargo Philippines
Work Experience:
2 Years
2
Work Description:
Customer service, insurance claims
Company Name:
APAC Customer Service
Work Experience:
4 Years Or More
3
Work Description:
Order taking, Upselling
Verified
Company Name:
West Contact Services
Work Experience:
2 Years
My Skills
Administrative Support
BPO
Telephone Handling
Fulfillment Orders
Inventory Health
Email Handling
Virtual Assistant
Travel Planning
Time Management
Internet Research
Helpdesk
General Office Skills
Admin Assistant
Calendaring
Sourcing
Transcription
Office Admin
Medical Billing
General Computer Skills
Attention to Detail
Problem Solving
Microsoft Word
Microsoft Excel
Typing Speed
Google Docs
Customer Service
Customer Support
Order Processing
Phone Support
Technical Support
Email Support
Writing & Content
English Punctuation
Blog
Feature Writing
Copywriting
Translation & Languages
Filipino
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