I'm an experienced customer service agent having worked for 3 years with American company LessonPro LLC and GoSkate.com. My duties included answering incoming calls from prospective clients and customers, giving them information about packages on offer, answering online chats from customers on the company website, passing on sales leads to the sales department, processing customer orders, emailing the customers and confirming their orders and packages that they had bought, shipping out of different materials that needed to be sent out to the customers and I also processed the customers payments. I also worked as a Virtual Assistant working on things such as doing appointment setting, data entry work, doing research work on different companies and I'm a fast learner and therefore I know that I'm an asset to anyone who I work with as I can guarantee high results in terms of the work that you need to get done. I also work under pressure with little or no supervision at all.