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BPO, Call Center Skills, Customer Support, Email Handling, General Office Skills, Internet Research, Email Support, Order Processing, Phone Support, Amazon
BPO, Call Center Skills, Customer Support, Email Handling, General Office Skills, Internet Research, Email Support, Order Processing, Phone Support, Amazon
Name: Mary Denise Ameli Purisima
Location: Cebu City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $600/Month
Age: 25
Name: Mary Denise Ameli Purisima
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: Cebu City, Philippines
Gender: Female
Age: 25
About Me
My present position has taught me the importance of clear communication and above satisfactory customer service over the phone. In my current role, I resolve customer problems and take accurate notes of the conversation while handling the calls the best possible way. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone, I will be an excellent ambassador for your company and a front liner who embodies professionalism to when representing the company. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers. Should you find interest in my application, then I will be available for an interview at your convenience.
Work Environment
  • Work Place: Home
  • Work Station: Desktop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking:
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Customer Support Associate
Verified
Company Name:
Convergys
Work Experience:
Less Than 12 Months
2
Work Description:
Customer Support Consultant / VA
Company Name:
Morning Glory Management PTE LTD
Work Experience:
Less Than 12 Months
3
Verified
Work Description:
Account Team Member / Email Support / VA
Verified
Company Name:
Continents Apart Lifestyle, LLC
Work Experience:
Less Than 12 Months
4
Work Description:
Virtual Assistant / Email Support
Company Name:
AudioSaving
Work Experience:
Less Than 12 Months
My Skills
Administrative Support
Call Center Skills Level 5
BPO Level 5
Internet Research Level 5
General Office Skills Level 5
Email Handling Level 5
Virtual Assistant Level 4
Typing Level 4
Telephone Handling Level 4
Admin Assistant Level 4
Data Entry Level 4
Sales & Marketing
Amazon Level 5
Sales & Lead Generation Level 4
Ebay Level 4
Account Management Level 4
Social Media Management Level 3
Instagram Level 3
Wayfair Level 3
Twitter Advertising Level 3
Social Media Optimization Level 3
Lead Generation Level 3
Email Marketing Level 3
General Computer Skills
Attention to Detail Level 4
Google Docs Level 4
Internet Browsing Level 4
Microsoft Outlook Level 4
Problem Solving Level 4
Typing Speed Level 4
Microsoft Word Level 3
Microsoft Excel Level 3
Customer Service
Phone Support Level 5
Order Processing Level 5
Email Support Level 5
Customer Support Level 5
Chat Support Level 4
Writing & Content
Copywriting Level 3
Copy Typing Level 3
Content Writing Level 3
Communications Level 3
Articles Level 3
Article Rewriting Level 3
Academic Writing Level 3
Business Services
Recruiting Level 3
Project Management Level 3
Bookkeeping Level 3
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