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BPO, Call Center Skills, Customer Support, Email Handling, General Office Skills, Internet Research, Email Support, Order Processing, Phone Support, Amazon
BPO, Call Center Skills, Customer Support, Email Handling, General Office Skills, Internet Research, Email Support, Order Processing, Phone Support, Amazon
Name: Mary Denise Ameli Purisima
Location: Cebu City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $600/Month
Age: 25
Name: Mary Denise Ameli Purisima
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: Cebu City, Philippines
Gender: Female
Age: 25
About Me
My present position has taught me the importance of clear communication and above satisfactory customer service over the phone. In my current role, I resolve customer problems and take accurate notes of the conversation while handling the calls the best possible way. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone, I will be an excellent ambassador for your company and a front liner who embodies professionalism to when representing the company. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers. Should you find interest in my application, then I will be available for an interview at your convenience.
Work Environment
  • Work Place: Home
  • Work Station: Desktop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking:
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Customer Support Associate
Verified
Company Name:
Convergys
Work Experience:
Less Than 12 Months
2
Work Description:
Customer Support Consultant / VA
Company Name:
Morning Glory Management PTE LTD
Work Experience:
Less Than 12 Months
3
Verified
Work Description:
Account Team Member / Email Support / VA
Verified
Company Name:
Continents Apart Lifestyle, LLC
Work Experience:
Less Than 12 Months
4
Work Description:
Virtual Assistant / Email Support
Company Name:
AudioSaving
Work Experience:
Less Than 12 Months
My Skills
Administrative Support
BPO Level 5
Internet Research Level 5
General Office Skills Level 5
Email Handling Level 5
Call Center Skills Level 5
Typing Level 4
Virtual Assistant Level 4
Telephone Handling Level 4
Data Entry Level 4
Admin Assistant Level 4
Sales & Marketing
Amazon Level 5
Account Management Level 4
Ebay Level 4
Sales & Lead Generation Level 4
Lead Generation Level 3
Social Media Optimization Level 3
Twitter Advertising Level 3
Wayfair Level 3
Instagram Level 3
Email Marketing Level 3
Social Media Management Level 3
General Computer Skills
Attention to Detail Level 4
Google Docs Level 4
Internet Browsing Level 4
Microsoft Outlook Level 4
Problem Solving Level 4
Typing Speed Level 4
Microsoft Excel Level 3
Microsoft Word Level 3
Customer Service
Phone Support Level 5
Order Processing Level 5
Email Support Level 5
Customer Support Level 5
Chat Support Level 4
Writing & Content
Copywriting Level 3
Academic Writing Level 3
Article Rewriting Level 3
Articles Level 3
Communications Level 3
Content Writing Level 3
Copy Typing Level 3
Business Services
Bookkeeping Level 3
Project Management Level 3
Recruiting Level 3
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