My present position has taught me the importance of clear communication and above satisfactory customer service over the phone. In my current role, I resolve customer problems and take accurate notes of the conversation while handling the calls the best possible way. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone, I will be an excellent ambassador for your company and a front liner who embodies professionalism to when representing the company. I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers. Should you find interest in my application, then I will be available for an interview at your convenience.