I studied accounting, principles of business and office administration. I have over 5 years experience in the field of customer service, administrative and managerial working in the hospitality and sales industry. I have experience in Email Support, Phone Support, Back Office and Front Office. I have worked in the Hotel Industry as the Guest Services Manager, some of the duties were ensuring the comfort and happiness of the guests. I booked rooms, restaurant reservations, plantation tours, arrange concierge services, room maintenance, housekeeping services. I was responsible for making sure that all staff members offered nothing but the best customer service the guest and visitors of the restaurant. I have worked as a credit repair specialist/consultant over the last 3 years. With my experience, I strongly feel that for any job that is outsourced the most important requirement of any client is proper Communication, Quality of deliverable, Timeliness and last but not the least affordable price.