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Admin Assistant, BPO, Call Center Skills, Customer Support, Data Processing, Telephone Handling, Order Processing, Phone Support, Data Entry, Email Handling
Admin Assistant, BPO, Call Center Skills, Customer Support, Data Processing, Telephone Handling, Order Processing, Phone Support, Data Entry, Email Handling
Name: Shanida Jover
Location: Iloilo City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $500/Month
Age: 39
Name: Shanida Jover
Available: Full Time 40 Hours/Week or More
Desired Salary: $500/Month
Location: Iloilo City, Philippines
Gender: Female
Age: 39
About Me
I am an inquisitive learner and an ardent educator, passionate about the cycle of knowledge – learning and teaching. I believe that the ultimate form of learning does not come from books, but from experience and ordinary people. I have more than 10 years experience in the contact center operations with expertise in customer experience, sales, marketing and technical support. I'm also self-trained and experienced in Training and Development, Workforce Management, Quality Assurance and overall Contact Center Operations Management. I can say that I have a very good organization, time management and multi-tasking abilities.
Work Environment
  • Work Place: Home
  • Work Station: Desktop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking:
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Contact Center Operation
Verified
Company Name:
Vista Health Benefiting Solutions, Inc.
Work Experience:
4 Years Or More
2
Work Description:
Teaching
Company Name:
MegaTalking
Work Experience:
1 Year
3
Work Description:
Multi-Skill Call Center Agent
Company Name:
PeopleSupport
Work Experience:
2 Years
4
Work Description:
Customer Service Representative
Company Name:
Convergys
Work Experience:
2 Years
My Skills
Administrative Support
Admin Assistant Level 5
Telephone Handling Level 5
Data Processing Level 5
Call Center Skills Level 5
BPO Level 5
Fulfillment Orders Level 4
Virtual Assistant Level 4
Travel Planning Level 4
Time Management Level 4
Office Admin Level 4
General Office Skills Level 4
Email Handling Level 4
Data Entry Level 4
Daily Checks Level 3
Typing Level 3
Medical Billing Level 3
Internet Research Level 3
Calendaring Level 3
Article Submission Level 3
Sourcing Level 3
Sales & Marketing
Telemarketing Level 4
Linkedin Advertising Level 3
Public Speaking Level 3
Sales Level 3
Sales & Lead Generation Level 3
Surveys Level 3
Leads Level 3
Lead Generation Level 3
Account Management Level 3
Customer Service
Phone Support Level 5
Order Processing Level 5
Customer Support Level 5
Email Support Level 4
Technical Support Level 3
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