Remote Worker Profile
Customer Support, Email Handling, Virtual Assistant, Email Support, Order Processing, Phone Support, Technical Support, Marketing, Spanish, Attention to Detail
Name: Sergio Canez
Location: Hermosillo, Mexico
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $1200/Month
Age: 24
Name: Sergio Canez
Available: Full Time 40 Hours/Week or More
Desired Salary: $1200/Month
Location: Hermosillo, Mexico
Gender: Male
Age: 24
About Me
Abilities Resume
Communication Skills
Work under pressure
Ability to translate in a timely manner
Teamwork
Initiative
Troubleshooting
Flexibility
Computer skills
PROFESSIONAL EXPERIENCE
English Tutoring - Freelance March 2015 – Present
Via: Skype and various platforms
The Results Companies August the 9th 2012 – August the 9th 2016
Establishment: Contact center
City: Hermosillo, Sonora Position: Customer Service Representative, Coach, Quality analyst, E-mail quality reviewer, Tutor for new applicants who need to improve communication skills. Description: Customer Service, Troubleshooting, Quality review, Tutoring 1 on 1, groups and video conference.
Teleperformance 2011:
Establishment: Telemarketing
City: Hermosillo, Sonora Position: Customer service Agent Description: Customer Service, Troubleshooting
ACADEMIC CAREER:
Universidad de Sonora: Marketing student: 2013 – Present.
Work Environment
- Work Place: Home
- Work Station: Desktop
- Internet Speed: 7 Mbps and Higher
English Speaking & Writing
- English Speaking:
- English Writing: College Level
Previous Work Experience
1
Work Description:
Translation, Quality,Customer Service.
Company Name:
The Results Companies
Work Experience:
4 Years Or More
2
Work Description:
Customer Service, Marketing
Company Name:
Teleperformance
Work Experience:
1 Year
My Skills
Sales & Marketing
Marketing
Advertising
Public Speaking
Public Relations
Marketing Strategy
Market Research
Internet Marketing
Facebook Marketing
Telemarketing
Surveys
Social Media Marketing
Sales
Direct Marketing
General Computer Skills
Typing Speed
Team Player
Internet Browsing
Flexible Schedule
Rapid Skill Learning
Fast Pace Working
Attention to Detail
Microsoft Word
Microsoft Powerpoint
Microsoft Outlook
Microsoft Excel
Customer Service
Email Support
Order Processing
Phone Support
Technical Support
Customer Support
Administrative Support
Email Handling
Virtual Assistant
Data Processing
Video Upload
Helpdesk
Translation & Languages
Spanish
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