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Customer Support, Email Handling, Virtual Assistant, Email Support, Order Processing, Phone Support, Technical Support, Marketing, Spanish, Attention to Detail
Customer Support, Email Handling, Virtual Assistant, Email Support, Order Processing, Phone Support, Technical Support, Marketing, Spanish, Attention to Detail
Name: Sergio Canez
Location: Hermosillo, Mexico
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $1200/Month
Age: 24
Name: Sergio Canez
Available: Full Time 40 Hours/Week or More
Desired Salary: $1200/Month
Location: Hermosillo, Mexico
Gender: Male
Age: 24
About Me
Abilities Resume Communication Skills Work under pressure Ability to translate in a timely manner Teamwork Initiative Troubleshooting Flexibility Computer skills PROFESSIONAL EXPERIENCE English Tutoring - Freelance March 2015 – Present Via: Skype and various platforms The Results Companies August the 9th 2012 – August the 9th 2016 Establishment: Contact center City: Hermosillo, Sonora Position: Customer Service Representative, Coach, Quality analyst, E-mail quality reviewer, Tutor for new applicants who need to improve communication skills. Description: Customer Service, Troubleshooting, Quality review, Tutoring 1 on 1, groups and video conference. Teleperformance 2011: Establishment: Telemarketing City: Hermosillo, Sonora Position: Customer service Agent Description: Customer Service, Troubleshooting ACADEMIC CAREER: Universidad de Sonora: Marketing student: 2013 – Present.
Work Environment
  • Work Place: Home
  • Work Station: Desktop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking:
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Translation, Quality,Customer Service.
Company Name:
The Results Companies
Work Experience:
4 Years Or More
2
Work Description:
Customer Service, Marketing
Company Name:
Teleperformance
Work Experience:
1 Year
My Skills
Sales & Marketing
Marketing Level 5
Facebook Marketing Level 4
Internet Marketing Level 4
Market Research Level 4
Marketing Strategy Level 4
Public Relations Level 4
Public Speaking Level 4
Advertising Level 4
Surveys Level 3
Social Media Marketing Level 3
Sales Level 3
Direct Marketing Level 3
Telemarketing Level 3
General Computer Skills
Typing Speed Level 4
Attention to Detail Level 4
Fast Pace Working Level 4
Rapid Skill Learning Level 4
Flexible Schedule Level 4
Internet Browsing Level 4
Team Player Level 4
Microsoft Word Level 3
Microsoft Powerpoint Level 3
Microsoft Outlook Level 3
Microsoft Excel Level 3
Customer Service
Customer Support Level 5
Technical Support Level 5
Phone Support Level 5
Order Processing Level 5
Email Support Level 5
Administrative Support
Virtual Assistant Level 5
Email Handling Level 5
Data Processing Level 4
Video Upload Level 3
Helpdesk Level 3
Translation & Languages
Spanish Level 5
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