I. Credentials • Bachelor of Science Business Administration concentration Finance at the San Jose State University. • Biotechnology Technician degree at the BioHealth College. • Paralegal Certificate Program at the California State University, Monterey Bay, graduated top of the class. Concentration: Business Commercial Law, Estate and Family Law, and Bankruptcy. II. Background • Built several websites for clients. • Leverage technology to conduct research via Lexus-Nexus and West Law systems. • Organized with exceptional oral, written communication, and problem resolution acumen. • Practical experience working for top IP Tech company as an Account Representative managing intellectual property licensing contracts for seven years and customer service support. • Paralegal experience, legal research, court procedures within the United States, and international treaty laws. • Office manager, customer support, web development, for a computer support company.