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BPO, Call Center Skills, Customer Support, Internet Research, Telephone Handling, Time Management, Email Support, Sales, Daily Checks, Fulfillment Orders
BPO, Call Center Skills, Customer Support, Internet Research, Telephone Handling, Time Management, Email Support, Sales, Daily Checks, Fulfillment Orders
Name: Dea Dellaban
Location: Davao City, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $600/Month
Age: 29
Name: Dea Dellaban
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: Davao City, Philippines
Gender: Female
Age: 29
About Me
Dedicated Customer Service Representative with 3 years with different companies across the Philippines. Expert in taking or entering orders, creating/canceling accounts and obtaining details of complaints. Well-versed in resolving customer's grievances or billing complaints by performing activities such as exchanging merchandise, refunding money and adjusting bills. Special talent for handling irate and angry customers. In-depth knowledge of principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Work Environment
  • Work Place: Home
  • Work Station: Desktop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Conversational English
  • English Writing: College Level
Previous Work Experience
1
Work Description:
Billing Consultant
Company Name:
Sutherland Global Services
Work Experience:
Less Than 12 Months
2
Work Description:
Customer Service Representative
Company Name:
iQor Company
Work Experience:
2 Years
3
Work Description:
Telemarketer
Company Name:
Flatworld Company
Work Experience:
Less Than 12 Months
My Skills
Administrative Support
BPO Level 5
Fulfillment Orders Level 5
Daily Checks Level 5
Time Management Level 5
Telephone Handling Level 5
Internet Research Level 5
Call Center Skills Level 5
Sourcing Level 4
Admin Assistant Level 4
Data Entry Level 4
Data Processing Level 4
Email Handling Level 4
Travel Planning Level 4
Virtual Assistant Level 4
Medical Billing Level 3
Office Admin Level 3
Transcription Level 3
Sales & Marketing
Sales Level 5
Lead Generation Level 4
Leads Level 4
Sales & Lead Generation Level 4
Surveys Level 4
Telemarketing Level 4
CRM Level 4
Social Media Optimization Level 3
Customer Service
Email Support Level 5
Customer Support Level 5
Phone Support Level 4
Order Processing Level 4
Technical Support Level 3
Chat Support Level 3
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