Businesses thrive on dedicated people to help them standardize their process, create specific plans to achieve their goals and ensure that workflow is smooth. I value my Employers and its success thus I constantly look for ways to innovate and improve the work that I do. I have over 9 years of Customer Contact Service experience and not only that I have been managing and leading people and performance ever since. I am organized, professional and a fast learner. Though most of my experience is in Customer Service, I have also handled Sales campaigns, Process Improvement and Documentation and have launched several campaigns successfully.