I would like to offer my 10 years of combined experience in customer service, technical support, telemarketing/telesales, lead generation, appointment setting and writing. I was part of the call center industry for seven years where I started as a Customer Service/Technical Support Representative. In this role, I honed my skills in assisting customers of all kinds and developed the ability to make sure that customers are always satisfied with the way that assist them. I got promoted as a Coach and Team Lead where I got the chance to handle my own team of 18 representatives. I have been working as a freelancer since 2014. I worked as an Appointment Setter/Inside Sales Agent to various real estate agents and realtors in the US. I also worked as a Sales Agent handling inbound and outbound phone sales as well as LiveChat phone sales. On the side, I am writing e-books and performing ghost writer tasks. I look forward to hearing from you.