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Remote Worker Profile
English Punctuation, Email Support, Order Processing, Phone Support, Chat Support, Creative Writing, eBooks, English Proofreading, Feature Writing, Technical Support
English Punctuation, Email Support, Order Processing, Phone Support, Chat Support, Creative Writing, eBooks, English Proofreading, Feature Writing, Technical Support
Name: Rowena Premacio
Location: Pasig, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $800/Month
Age: 45
Name: Rowena Premacio
Available: Full Time 40 Hours/Week or More
Desired Salary: $800/Month
Location: Pasig, Philippines
Gender: Female
Age: 45
About Me
I would like to offer my 10 years of combined experience in customer service, technical support, telemarketing/telesales, lead generation, appointment setting and writing. I was part of the call center industry for seven years where I started as a Customer Service/Technical Support Representative. In this role, I honed my skills in assisting customers of all kinds and developed the ability to make sure that customers are always satisfied with the way that assist them. I got promoted as a Coach and Team Lead where I got the chance to handle my own team of 18 representatives. I have been working as a freelancer since 2014. I worked as an Appointment Setter/Inside Sales Agent to various real estate agents and realtors in the US. I also worked as a Sales Agent handling inbound and outbound phone sales as well as LiveChat phone sales. On the side, I am writing e-books and performing ghost writer tasks. I look forward to hearing from you.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Managed a team of 18 CSRs, CSR and TSR duties
Company Name:
Convegys Philippines
Work Experience:
4 Years Or More
2
Work Description:
Virtual Assistant to Realtors
Company Name:
MyOutDesk
Work Experience:
2 Years
My Skills
Customer Service
Email Support Level 5
Order Processing Level 5
Phone Support Level 5
Chat Support Level 5
Technical Support Level 4
Writing & Content
English Punctuation Level 5
Feature Writing Level 4
English Proofreading Level 4
eBooks Level 4
Creative Writing Level 4
Sales & Marketing
Sales & Lead Generation Level 4
Sales Level 4
Lead Generation Level 4
Telemarketing Level 4
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