Remote Worker Profile
English Punctuation, Email Support, Order Processing, Phone Support, Chat Support, Creative Writing, eBooks, English Proofreading, Feature Writing, Technical Support
Name: Rowena Premacio
Location: Pasig, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $800/Month
Age: 45
Name: Rowena Premacio
Available: Full Time 40 Hours/Week or More
Desired Salary: $800/Month
Location: Pasig, Philippines
Gender: Female
Age: 45
About Me
I would like to offer my 10 years of combined experience in customer service, technical support, telemarketing/telesales, lead generation, appointment setting and writing.
I was part of the call center industry for seven years where I started as a Customer Service/Technical Support Representative. In this role, I honed my skills in assisting customers of all kinds and developed the ability to make sure that customers are always satisfied with the way that assist them. I got promoted as a Coach and Team Lead where I got the chance to handle my own team of 18 representatives.
I have been working as a freelancer since 2014. I worked as an Appointment Setter/Inside Sales Agent to various real estate agents and realtors in the US. I also worked as a Sales Agent handling inbound and outbound phone sales as well as LiveChat phone sales.
On the side, I am writing e-books and performing ghost writer tasks.
I look forward to hearing from you.
Work Environment
- Work Place: Home
- Work Station: Laptop
- Internet Speed: 7 Mbps and Higher
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: Professional Level
Previous Work Experience
1
Work Description:
Managed a team of 18 CSRs, CSR and TSR duties
Company Name:
Convegys Philippines
Work Experience:
4 Years Or More
2
Work Description:
Virtual Assistant to Realtors
Company Name:
MyOutDesk
Work Experience:
2 Years
My Skills
Customer Service
Email Support
Order Processing
Phone Support
Chat Support
Technical Support
Writing & Content
English Punctuation
Creative Writing
eBooks
English Proofreading
Feature Writing
Sales & Marketing
Lead Generation
Sales
Sales & Lead Generation
Telemarketing
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- Photoshop
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- Video Editing
- iOS
- Database
- Android
- Mobile Programming
- Project Management
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- Bookkeeping
- Photo Editing
- Copy Editing
- Mobile App Testing
- HR / Payroll
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