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Content Moderation, Customer Support, Data Entry, Data Processing, Desktop Support, Email Handling, General Office Skills, Helpdesk, Video Upload, Email Support
Content Moderation, Customer Support, Data Entry, Data Processing, Desktop Support, Email Handling, General Office Skills, Helpdesk, Video Upload, Email Support
Name: Joshua Cusipag
Location: Angeles, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $1600/Month
Age: 37
Name: Joshua Cusipag
Available: Full Time 40 Hours/Week or More
Desired Salary: $1600/Month
Location: Angeles, Philippines
Gender: Male
Age: 37
About Me
Being a Support Professional for more than a decade as an online moderator, customer and technical support representative, I was able to develop the skills in customer care, programming, leadership and management. I have created tools that help support agents to efficiently work and achieve their performance metrics. I have also worked closely with the leadership team in creating and analyzing data reports submitted to clients. One of my greatest achievement as an online moderator is being part of the strike team who moderated Bebo's Big Think platform in 2009. This is an event where Bebo selected five of its users, through its Big Think platform to meet with U.K. Prime Minister Gordon Brown for a live debate about how his future policies will affect issues that are pertinent to the UK's youth which was broadcast online.
Work Environment
  • Work Place: Home
  • Work Station: Desktop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking:
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Technical Support Representative
Company Name:
Converygys
Work Experience:
2 Years
2
Work Description:
Moderator and Customer Support 2
Company Name:
Stream Global Services
Work Experience:
1 Year
3
Work Description:
Moderator and Customer Support 2
Company Name:
e-Telecare
Work Experience:
1 Year
4
Work Description:
Moderator and Customer Support 2
Company Name:
America Online Member Services
Work Experience:
4 Years Or More
My Skills
Administrative Support
Content Moderation Level 5
Video Upload Level 5
Helpdesk Level 5
General Office Skills Level 5
Email Handling Level 5
Desktop Support Level 5
Data Processing Level 5
Data Entry Level 5
General Computer Skills
Team Player Level 4
Problem Solving Level 4
Microsoft Word Level 4
Microsoft Outlook Level 4
Microsoft Excel Level 4
Internet Browsing Level 4
Google Docs Level 4
Flexible Schedule Level 4
Fast Pace Working Level 4
Attention to Detail Level 4
Customer Service
Email Support Level 5
Customer Support Level 5
Writing & Content
Reviews Level 4
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