I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. I also have strong experience in people management and administrative skills. If you are seeking an IT professional who has excellent people and problem-solving skills and can easily provide optimum support to your operations, then please consider what I have to offer.