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Attention to Detail, Internet Browsing, Microsoft Word, Team Player, Typing Speed, Admin Assistant, Email Handling, Internet Research, Virtual Assistant, Email Support
Attention to Detail, Internet Browsing, Microsoft Word, Team Player, Typing Speed, Admin Assistant, Email Handling, Internet Research, Virtual Assistant, Email Support
Name: Marielle Tajan
Location: Muntinlupa, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $640/Month
Age: 33
Name: Marielle Tajan
Available: Full Time 40 Hours/Week or More
Desired Salary: $640/Month
Location: Muntinlupa, Philippines
Gender: Female
Age: 33
About Me
I have worked in the call center/BPO industry for the past 7 years. I have handled international (US, UK and AU) financial and Telco accounts which are focused on customer service. I was given an opportunity to grow as a Subject Matter Expert, my tasks were to help agents with any product/process questions they may have and also take supervisor calls then I had the chance to become an Academy Coach wherein I was the main point of contact of new hires. I listen to their calls, grade them and make sure that they were ready before they go to the operations floor. My most recent job was as a customer support for a guitar website, it was home based. I handled emails, chat support and admin tasks.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Conversational English
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Customer Support
Verified
Company Name:
Guitar Control (Home based)
Work Experience:
2 Years
2
Work Description:
Financial Analyst
Company Name:
Sutherland Philippines
Work Experience:
2 Years
3
Work Description:
Subject Matter Expert
Company Name:
Sitel Philippines
Work Experience:
2 Years
4
Work Description:
Data Verification Specialist
Company Name:
Coastal Training, Philippines (Dupont)
Work Experience:
2 Years
My Skills
General Computer Skills
Attention to Detail Level 5
Typing Speed Level 5
Team Player Level 5
Microsoft Word Level 5
Internet Browsing Level 5
Problem Solving Level 4
Microsoft Outlook Level 4
Microsoft Excel Level 4
Google Docs Level 4
Flexible Schedule Level 4
Rapid Skill Learning Level 4
Fast Pace Working Level 4
Microsoft Powerpoint Level 3
Administrative Support
Virtual Assistant Level 5
Internet Research Level 5
Email Handling Level 5
Admin Assistant Level 5
Craigslist Level 4
Customer Service
Email Support Level 5
Order Processing Level 4
Phone Support Level 3
Technical Support Level 3
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