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Attention to Detail, Problem Solving, Admin Assistant, Customer Support, Email Handling, Virtual Assistant, Email Support, Order Processing, Phone Support, Fulfillment Orders
Attention to Detail, Problem Solving, Admin Assistant, Customer Support, Email Handling, Virtual Assistant, Email Support, Order Processing, Phone Support, Fulfillment Orders
Name: Edison Velasco
Location: Dubai, UAE
Available: Part Time 30 Hours/Week or Less
Gender: Male
Desired Salary: $1000/Month
Age: 31
Name: Edison Velasco
Available: Part Time 30 Hours/Week or Less
Desired Salary: $1000/Month
Location: Dubai, UAE
Gender: Male
Age: 31
About Me
Project Management - 5 years freelance experience. Team Management - I worked as a Team Manager for 2 years in Sitel, one of the best call centers in the Philippines. Recruitment - I have more than 5 years accumulated recruitment experience. Excellent Communication Skills - I worked in the call center industry for more than 5 years. MS Office - Word, Excel (vlookup, pivot table, macros), Powerpoint, Outlook Familiar with several management/recruiting tools such as Google Docs, Skydrive, Salesforce, Basecamp, Zendesk, Jigsaw, Github, Linkedin, etc. I am online on skype almost 24/7. Professional, Goal-driven, Independent, Excellent Communicator. Experiences/Skills: Live Chat and Phone Support Representative Zendesk Customer Service Specialist Customer Service Team Manager Ticket, Chat, Phone, Social Support Agent Project Management Data Research Team Salesforce Order Processing Team Recruitment Technical Recruitment
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Contract Renewal / Order Processing Mana
Company Name:
Versata
Work Experience:
4 Years Or More
2
Work Description:
Team Lead / Coach
Company Name:
Sitel Philippines
Work Experience:
2 Years
My Skills
Customer Service
Phone Support Level 5
Order Processing Level 5
Email Support Level 5
Customer Support Level 5
Technical Support Level 4
Administrative Support
Fulfillment Orders Level 5
Virtual Assistant Level 5
Email Handling Level 5
Admin Assistant Level 5
General Computer Skills
Attention to Detail Level 5
Problem Solving Level 5
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