Project Management - 5 years freelance experience. Team Management - I worked as a Team Manager for 2 years in Sitel, one of the best call centers in the Philippines. Recruitment - I have more than 5 years accumulated recruitment experience. Excellent Communication Skills - I worked in the call center industry for more than 5 years. MS Office - Word, Excel (vlookup, pivot table, macros), Powerpoint, Outlook Familiar with several management/recruiting tools such as Google Docs, Skydrive, Salesforce, Basecamp, Zendesk, Jigsaw, Github, Linkedin, etc. I am online on skype almost 24/7. Professional, Goal-driven, Independent, Excellent Communicator. Experiences/Skills: Live Chat and Phone Support Representative Zendesk Customer Service Specialist Customer Service Team Manager Ticket, Chat, Phone, Social Support Agent Project Management Data Research Team Salesforce Order Processing Team Recruitment Technical Recruitment