Back
Remote Worker Profile
Flexible Schedule, Team Player, Call Center Skills, Customer Support, Internet Research, Telephone Handling, Order Processing, Phone Support, Amazon, Chat Support
Flexible Schedule, Team Player, Call Center Skills, Customer Support, Internet Research, Telephone Handling, Order Processing, Phone Support, Amazon, Chat Support
Name: Merlyn Baguion
Location: Selangor, Malaysia
Available: Part Time 30 Hours/Week or Less
Gender: Female
Desired Salary: $555/Month
Age: 31
Name: Merlyn Baguion
Available: Part Time 30 Hours/Week or Less
Desired Salary: $555/Month
Location: Selangor, Malaysia
Gender: Female
Age: 31
About Me
I am always passionate in everything I do. For years that I've been working as a customer service associate, I learn a lot of things. Dealing with different cultures hence understanding where they come from makes me more an effective representative. When I was a chat support agent in Amazon.com account, I may not be able to hear what the customer say, but when you acknowledge them appropriately, they know that you are "Listening" to them. Handling calls are always tough, you got to hear customers screaming, some are arguing, mostly blunt thus blaming all the errors on you. Just remembering, After each call, is always a new call. I will smile when taking calls, they may not see me, but they will feel it. Give them the best service you could offer, it's just like taking care of a sick person, how much grumpy they would be, still you're giving all your best to make it better for them.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Customer Service Associate
Verified
Company Name:
Convergys Philippines
Work Experience:
3 Years
2
Verified
Work Description:
Customer Service Associate
Verified
Company Name:
Qualfon Cebu
Work Experience:
Less Than 6 Months
3
Verified
Work Description:
Hemodialysis Nurse / Staff Nurse
Verified
Company Name:
Miranda Family Hospital
Work Experience:
2 Years
My Skills
Administrative Support
Call Center Skills Level 5
Internet Research Level 5
Telephone Handling Level 5
Typing Level 4
Transcription Level 4
Data Entry Level 3
Email Handling Level 3
General Computer Skills
Team Player Level 5
Flexible Schedule Level 5
Typing Speed Level 4
Microsoft Word Level 4
Internet Browsing Level 4
Problem Solving Level 3
Customer Service
Customer Support Level 5
Order Processing Level 5
Phone Support Level 5
Chat Support Level 5
Email Support Level 4
Writing & Content
Copy Typing Level 4
Blog Level 4
Copy Editing Level 3
Copywriting Level 3
Editing Level 3
English Proofreading Level 3
Travel Writing Level 3
Sales & Marketing
Amazon Level 5
Ebay Level 3
Translation & Languages
Filipino Level 4
Would you like to see more profiles? Join Outsourcely
Founded in 2014
400,000+
Remote Workers
180+
Countries
50,000+
Startups
450K+
Monthly Messages
Find great talent. Hire directly. Pay zero commission fees.