A dynamic & energetic Sales Professional with the ability to manage operations at management level. Over 7 years experience of Sales & Customer service in Contact Center Operations. Specializes in increasing sales & revenue through optimal utilization of processes, people & technology. Has vast experience of setting up, managing & achieving KPIs; Has the ability to develop performance measurement tools to manage, change and align teams’ direction towards organizational goals. Has immaculate ability to build sales teams and lead them. My candidature, apart from my technical skill set, ticks several boxes in terms of vision, ability, intellect, leadership, passion, integrity and ethics. The immense experience of sales, QA, trainings and developing sales techniques and rebuttals along with Supervision/Project Management in a contact center environment.