Remote Worker Profile
Internet Browsing, Microsoft Word, Team Player, Admin Assistant, Call Center Skills, Customer Support, Data Entry, Office Admin, Typing, Order Processing
Name: Joanne Gonzales
Location: Quezon City, Philippines
Available: Part Time 30 Hours/Week or Less
Gender: Female
Desired Salary: $680/Month
Age: 30
Name: Joanne Gonzales
Available: Part Time 30 Hours/Week or Less
Desired Salary: $680/Month
Location: Quezon City, Philippines
Gender: Female
Age: 30
About Me
I started my Call Center career in 2006. I have done customer service in all channels; email, voice and chat.
Here is the list of my expertise:
- Customer Support
- Email Handling
- Order Processing (includes new orders, modifications and cancellations)
- Customer Follow Up
- Chat Support
- Data Entry
- Managing inbox notifications
- Social Media Marketing
- Email Management
- Google Docs
- Google Spreadsheet
- Microsoft Word
- Microsoft Excel
- Zopim
- Zendesk
- Virtual Assistant
- Web Research
Work Environment
- Work Place: Home
- Work Station: Laptop
- Internet Speed: 5-6 Mbps
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: Professional Level
Previous Work Experience
1
Work Description:
Customer Service Specialist
Company Name:
Tata Consultancy Services Inc.
Work Experience:
2 Years
2
Work Description:
Tier 2 Consultant (Customer Service Specialist)
Company Name:
Sutherland Global Services
Work Experience:
Less Than 12 Months
3
Work Description:
International Travel Specialist
Company Name:
Metglobal Philippines
Work Experience:
2 Years
4
Work Description:
Air Traffic Controller
Company Name:
Upwork (Formerly oDesk) & Elance
Work Experience:
Less Than 12 Months
5
Work Description:
Customer Service Specialist
Company Name:
Oranje Company – Fiverr
Work Experience:
Less Than 6 Months
6
Work Description:
Technical Support Representative
Company Name:
Convergys Philippines – AT&T (Bellsouth
Work Experience:
2 Years
7
Work Description:
Customer Service Representative
Company Name:
Sitel Philippines
Work Experience:
2 Years
8
Work Description:
Outbound Sales Representative
Company Name:
Enfra USA – Sun Rocket VOIP
Work Experience:
Less Than 6 Months
My Skills
General Computer Skills
Microsoft Word
Team Player
Internet Browsing
Flexible Schedule
Typing Speed
Problem Solving
Microsoft Excel
Rapid Skill Learning
Microsoft Powerpoint
Administrative Support
Admin Assistant
Call Center Skills
Data Entry
Office Admin
Typing
Internet Research
Email Handling
Customer Service
Customer Support
Order Processing
Technical Support
Phone Support
Email Support
Writing & Content
Research
Would you like to see more profiles? Join Outsourcely
Browse Outsourcely Remote Worker Profiles By Skill
- Wordpress
- PHP
- Javascript
- Graphic Design
- Virtual Assistant
- Social Media Marketing
- Sales & Lead Generation
- Content Writing
- CSS
- SEO
- Telemarketing
- HTML
- Web Design
- Sales
- Data Entry
- Facebook Marketing
- Photoshop
- Admin Assistant
- Internet Research
- Customer Support
- Blogging
- Article Writing
- Phone Support
- Copywriting
- Email Support
- Technical Support
- App Development
- Order Processing
- Video Editing
- iOS
- Database
- Android
- Mobile Programming
- Project Management
- Accounting
- Bookkeeping
- Photo Editing
- Copy Editing
- Mobile App Testing
- HR / Payroll
Founded in 2014
400,000+
Remote Workers
180+
Countries
50,000+
Startups
450K+
Monthly Messages