Remote Worker Profile
Call Center Skills, Customer Support, Email Handling, Helpdesk, Email Support, Phone Support, Chat Support, Flexible Schedule, Team Player, Data Entry
Name: Malini Gopakumar
Location: Hyderabad, India
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $455/Month
Age: 33
Name: Malini Gopakumar
Available: Full Time 40 Hours/Week or More
Desired Salary: $455/Month
Location: Hyderabad, India
Gender: Female
Age: 33
About Me
I have been in the customer service industry in the IT field for over 10 years in various roles beginning with as a technical representative, moving up as a call coach listening to calls and giving constructive feedback on technical and customer service. Moved up as a Team leader to handle teams.
I am a quick learner and can be easily trained. I am open to any kind of work as long as it can be done from home.
Work Environment
- Work Place: Home
- Work Station: Laptop
- Internet Speed: 5-6 Mbps
English Speaking & Writing
- English Speaking: Fluent English
- English Writing: Professional Level
Previous Work Experience
1
Work Description:
Team Leader Handling a team of 25 team members
Verified
Company Name:
HSBC Global Service Center
Work Experience:
4 Years Or More
2
Work Description:
Call Coach That is call listening & coaching Rep's
Verified
Company Name:
HSBC Global Service Center
Work Experience:
4 Years Or More
3
Work Description:
Customer Service Representative IT Service Desk
Company Name:
HSBC Global Service Center
Work Experience:
1 Year
4
Work Description:
People Soft Form Processing (Migration)
Verified
Company Name:
HSBC Global Service Center
Work Experience:
1 Year
5
Work Description:
Technical Service Representative (Dell Computers)
Company Name:
Dell International Services
Work Experience:
1 Year
My Skills
Administrative Support
Call Center Skills
Email Handling
Helpdesk
Telephone Handling
Data Processing
Data Entry
Customer Service
Customer Support
Email Support
Phone Support
Chat Support
Writing & Content
Article Rewriting
Article Writing
Communications
Editing
English Punctuation
General Computer Skills
Team Player
Flexible Schedule
Microsoft Outlook
Microsoft Word
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- Blogging
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- Database
- Android
- Mobile Programming
- Project Management
- Accounting
- Bookkeeping
- Photo Editing
- Copy Editing
- Mobile App Testing
- HR / Payroll
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