Back
Remote Worker Profile
Call Center Skills, Customer Support, Email Handling, Helpdesk, Email Support, Phone Support, Chat Support, Flexible Schedule, Team Player, Data Entry
Call Center Skills, Customer Support, Email Handling, Helpdesk, Email Support, Phone Support, Chat Support, Flexible Schedule, Team Player, Data Entry
Name: Malini Gopakumar
Location: Hyderabad, India
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $455/Month
Age: 33
Name: Malini Gopakumar
Available: Full Time 40 Hours/Week or More
Desired Salary: $455/Month
Location: Hyderabad, India
Gender: Female
Age: 33
About Me
I have been in the customer service industry in the IT field for over 10 years in various roles beginning with as a technical representative, moving up as a call coach listening to calls and giving constructive feedback on technical and customer service. Moved up as a Team leader to handle teams. I am a quick learner and can be easily trained. I am open to any kind of work as long as it can be done from home.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 5-6 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
Team Leader Handling a team of 25 team members
Verified
Company Name:
HSBC Global Service Center
Work Experience:
4 Years Or More
2
Verified
Work Description:
Call Coach That is call listening & coaching Rep's
Verified
Company Name:
HSBC Global Service Center
Work Experience:
4 Years Or More
3
Work Description:
Customer Service Representative IT Service Desk
Company Name:
HSBC Global Service Center
Work Experience:
1 Year
4
Verified
Work Description:
People Soft Form Processing (Migration)
Verified
Company Name:
HSBC Global Service Center
Work Experience:
1 Year
5
Work Description:
Technical Service Representative (Dell Computers)
Company Name:
Dell International Services
Work Experience:
1 Year
My Skills
Administrative Support
Call Center Skills Level 5
Email Handling Level 5
Helpdesk Level 5
Telephone Handling Level 4
Data Processing Level 4
Data Entry Level 4
Customer Service
Customer Support Level 5
Email Support Level 5
Phone Support Level 5
Chat Support Level 5
Writing & Content
Article Rewriting Level 3
Article Writing Level 3
Communications Level 3
Editing Level 3
English Punctuation Level 3
General Computer Skills
Team Player Level 4
Flexible Schedule Level 4
Microsoft Outlook Level 3
Microsoft Word Level 3
Would you like to see more profiles? Join Outsourcely
Founded in 2014
400,000+
Remote Workers
180+
Countries
50,000+
Startups
450K+
Monthly Messages
Find great talent. Hire directly. Pay zero commission fees.