An enthusiastic and dependable individual with more than 10 years of hands-on experience in administrative support capacities and problem-solving abilities. Competent in ordering supplies, maintaining equipment, maintaining files and managing general office appearance and repairs. Highly organized to maintain petty cash and generate expense reports. Expert in taking or entering orders, creating/canceling accounts and obtaining details of complaints. Familiar with principles and processes of customer needs assessment, meeting quality standards for services, taking initiative in finding solutions and evaluation of customer satisfaction.