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Fast Pace Working, Flexible Schedule, Team Player, BPO, Call Center Skills, Customer Support, Email Handling, General Office Skills, Internet Research, Transcription
Fast Pace Working, Flexible Schedule, Team Player, BPO, Call Center Skills, Customer Support, Email Handling, General Office Skills, Internet Research, Transcription
Name: Mahesh Sonar
Location: Kolkata, India
Available: Full Time 40 Hours/Week or More
Gender: Male
Desired Salary: $500/Month
Age: 27
Name: Mahesh Sonar
Available: Full Time 40 Hours/Week or More
Desired Salary: $500/Month
Location: Kolkata, India
Gender: Male
Age: 27
About Me
I have several years of customer service experience (including online, over the phone and email/LiveChat) and, for the last 4 years, have been using CRM (Salesforce & Zendesk) to offer users refunds; apply and cancel subscriptions; apply, cancel and resend individual emails as part of an email series or newsletter; troubleshoot technical issues; resend passwords; collect feedback; and plan new tools and apps. I also have a wealth of experience using Microsoft Word, Microsoft Excel and, my new favorite, Google drive to build weekly and monthly fiscal reports, record affiliate payments and head and manage projects with a team. I have a friendly, professional demeanor and am a confident multi-tasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.
Work Environment
  • Work Place: Home
  • Work Station: Desktop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Senior Reservationist
Company Name:
ConferenceCall Service Ind Pvt Ltd
Work Experience:
1 Year
2
Work Description:
Interactive Social Media Advisor
Company Name:
247-Inc.
Work Experience:
3 Years
3
Work Description:
General/Business Transcription
Company Name:
FocusMT India Pvt. Ltd
Work Experience:
1 Year
My Skills
Administrative Support
Typing Level 5
Transcription Level 5
Internet Research Level 5
General Office Skills Level 5
Email Handling Level 5
Call Center Skills Level 5
BPO Level 5
Customer Service
Phone Support Level 5
Order Processing Level 5
Email Support Level 5
Customer Support Level 5
Chat Support Level 5
General Computer Skills
Fast Pace Working Level 5
Team Player Level 5
Flexible Schedule Level 5
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