I have been with the customer service and sales industry since 2014; this includes working with people with various economic and geographic backgrounds. I have trained both newly hired and tenured agents regarding sales techniques and customer service strategies. I work well within time-limits and deadlines; I'm used to exceeding my clients' expectations within the given timeframe. This experience has also made me fluent in the English language; I find no difficulty in understanding different accents and even with adjusting my choice of words based on how the customer speaks, hence, a language barrier is not something that a customer would experience when they're with me. I am also known to have the patience to deal with customers from all ages, from tech-savvy millennials to challenging seniors citizens.