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Customer Support, Desktop Support, Telephone Handling, Phone Support, Technical Support, Chat Support, Admin Assistant, BPO, Call Center Skills, Data Entry
Customer Support, Desktop Support, Telephone Handling, Phone Support, Technical Support, Chat Support, Admin Assistant, BPO, Call Center Skills, Data Entry
Name: Catherine Gito
Location: Davao City, Philippines
Available: Part Time 30 Hours/Week or Less
Gender: Female
Desired Salary: $400/Month
Age: 27
Name: Catherine Gito
Available: Part Time 30 Hours/Week or Less
Desired Salary: $400/Month
Location: Davao City, Philippines
Gender: Female
Age: 27
About Me
I have extensive experience in Customer Service and Technical Support(phone and chat). I have 8 years working experience, 5 years in the BPO Industry and 3 years providing Virtual Executive Assistance. I had an experience working as an Office Manager back in 2012. I practically did all the start-up work here in Cebu City. I ordered the chairs, computers, talked to a lot of Internet Providers, lease legalities, pre-interviewed applicants and everything in between. I have above average communication skills with a clear American accent. I learn fast and I work very hard. My average typing speed is 60 WPM with an average accuracy of 92%. I would say taking/answering calls are my forte but that does not limit my skills to reading standard call center scripts. I am pretty capable of getting things done; even I always end up surprising myself with my own capacity to deal with things. I stick to instructions but I thinking outside of the box does the trick! I always take initiative to things.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 2-4 Mbps
English Speaking & Writing
  • English Speaking:
  • English Writing: Professional Level
Previous Work Experience
1
Verified
Work Description:
General Admin Assistant
Verified
Company Name:
AllState Refrigeration Australia
Work Experience:
2 Years
2
Work Description:
Chat Support, Customer Support
Company Name:
Convergys Inc
Work Experience:
1 Year
3
Work Description:
Technical Support
Company Name:
Etelecare
Work Experience:
2 Years
4
Work Description:
Product Support Representative
Company Name:
Concentrix
Work Experience:
2 Years
My Skills
Administrative Support
Desktop Support Level 5
Telephone Handling Level 5
Office Admin Level 4
Time Management Level 4
Travel Planning Level 4
Typing Level 4
Internet Research Level 4
Helpdesk Level 4
General Office Skills Level 4
Admin Assistant Level 4
BPO Level 4
Call Center Skills Level 4
Data Entry Level 4
Data Processing Level 4
Email Handling Level 4
Event Planning Level 3
Customer Service
Customer Support Level 5
Phone Support Level 5
Technical Support Level 5
Chat Support Level 5
Email Support Level 4
Order Processing Level 4
General Computer Skills
Team Player Level 3
Microsoft Word Level 3
Microsoft Outlook Level 3
Microsoft Excel Level 3
Flexible Schedule Level 3
Rapid Skill Learning Level 3
Fast Pace Working Level 3
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