I have been working in the BPO industry for 4 years. I started working in the BPO industry with ePerformax BPO and contact centers when I was 18 years old. I got promoted as an SME and received various recognition. Every account that I have handled with the BPO industry are purely financials. I am really passionate about helping people resolve their issues and I pay very much attention to details. I am a team player and is also capable of completing or meeting task independently without compromising the quality of my work. I have a background in health care since I have been a nursing student for 2 years and because of this, I know some hospital protocols and medical jargons used in the field. I am fast typer and I have also experience in helping clients who own business/es with the reconciliation of their submissions, declined transactions, website navigation and other important matters. I look forward to working with you towards driving excellent service and anything.