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Attention to Detail, Fast Pace Working, Google Docs, Internet Browsing, Team Player, Typing Speed, Customer Support, Order Processing, Phone Support, Rapid Skill Learning
Attention to Detail, Fast Pace Working, Google Docs, Internet Browsing, Team Player, Typing Speed, Customer Support, Order Processing, Phone Support, Rapid Skill Learning
Name: Donna Joanne Dumoran
Location: Manila, Philippines
Available: Full Time 40 Hours/Week or More
Gender: Female
Desired Salary: $600/Month
Age: 23
Name: Donna Joanne Dumoran
Available: Full Time 40 Hours/Week or More
Desired Salary: $600/Month
Location: Manila, Philippines
Gender: Female
Age: 23
About Me
I have been working in the BPO industry for 4 years. I started working in the BPO industry with ePerformax BPO and contact centers when I was 18 years old. I got promoted as an SME and received various recognition. Every account that I have handled with the BPO industry are purely financials. I am really passionate about helping people resolve their issues and I pay very much attention to details. I am a team player and is also capable of completing or meeting task independently without compromising the quality of my work. I have a background in health care since I have been a nursing student for 2 years and because of this, I know some hospital protocols and medical jargons used in the field. I am fast typer and I have also experience in helping clients who own business/es with the reconciliation of their submissions, declined transactions, website navigation and other important matters. I look forward to working with you towards driving excellent service and anything.
Work Environment
  • Work Place: Home
  • Work Station: Laptop
  • Internet Speed: 7 Mbps and Higher
English Speaking & Writing
  • English Speaking: Fluent English
  • English Writing: Professional Level
Previous Work Experience
1
Work Description:
Customer Service Representative
Company Name:
ePerformax Contact Centers and BPO
Work Experience:
3 Years
2
Work Description:
Customer Service Representative
Company Name:
VXI Global Holdings B.V.
Work Experience:
1 Year
My Skills
General Computer Skills
Attention to Detail Level 5
Typing Speed Level 5
Team Player Level 5
Internet Browsing Level 5
Google Docs Level 5
Fast Pace Working Level 5
Problem Solving Level 4
Microsoft Word Level 4
Rapid Skill Learning Level 4
Customer Service
Phone Support Level 5
Order Processing Level 5
Customer Support Level 5
Chat Support Level 4
Email Support Level 4
Technical Support Level 3
Business Services
Financial Services Level 4
Writing & Content
English Proofreading Level 4
Engineering, Manufacturing & Science
Medical Level 3
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